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Nationwide is much better than last insurance co. They pay out better and are concerned about the animals

Submission of claim and fast reimbursement are excellent. I originally carried pet insurance on our last Rottweiler and our current dog through Veterinary Pet Insurance and can only say great things about their coverage. However, since Nationwide Insurance has taken over the company the coverage amounts are not as good as VPI. My biggest complaint about Nationwide is the cost of coverage. My monthly premium increased from $99.00 to $162.00 a month!!! I understand that as a pet gets older the cost of coverage will increase but this is exorbitant! My dog's insurance costs more than my own!

This pet insurance is good. I had them when I was in the military and helped with issues when my pet had issues!

Having Nationwide insurance gives me piece of mind. I never question having to take Storm to the vet.

The vet submitted the bill and Trupanion issued a check to us the very next day!

We have had Embrace Insurance since our dog was a puppy and after 7 years I have not had any bad experiences. Claims are easy to submit and are processed in a timely manner. I have contacted customer service with questions and have always received professional and courteous assistance. In fact, today I asked for a pre-certification and received the answer within 30 minutes. So glad we decided to go with Embrace.

my payment went from $65.00 to $100.00 for this new renewal -- i think that was a giant jump. so that is why i gave the over-all rating an 8. other than that - i am very happy with nationwide for Hailey

Great service.....very easy to under realities of the plan. Turnaround time for reimbursement of payments was more than reasonable. Ability to fax invoices in for processing was a huge plus.

They are great, I've dealt with other Insurance companies for my pets in the past, and Embrace is far superior. They are compassionate, easy to deal with and speedy.

Customer service great, empathetic with my recent issue with my Cinnamon, reassuring and so nice on the phone. Great experience