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The Figo app is fairly easy to navigate and not difficult to use.. it allows a lot of important information to be stored. Filing a claim is straightforward and is relatively easy to do..

Always pleasant and efficient

Fantastic customer service and expeditious reviews of multiple claims

My 9 month old pup randomly started acting lethargic and would not eat her food one evening. The next day I rushed her to the vet, who told me she was in terrible shape and was lucky she was still living. She had an extremely high fever, highest they had ever seen in a dog. They immediately sent me to the emergency vet specialists down the road. We got there and they immediately went to work to get to the bottom of everything. Though they still are not 100% sure what kicked her immune system into overdrive, she miraculously made it after several days in the animal hospital. With the assistance of Care Credit (I was instantly approved and was able to significantly increase my limit 24 hours after the approval), I was able to pay the thousands in bills. I could do this all because I have a 90% coverage policy which reimbursed me all 90%. Between ASPCA and CareCredit, they literally saved a life. After all of this, every single friend and family member enrolled their pets. To see a perfectly healthy pup who routinely had checkups go from 100 to 0 is every pet parents worse nightmare. Thank you for your service ASPCA and thank you even more for making it quick and easy to file claims.

Insured new puppy in November. Every traction and correspondence has been handled quickly, to my delight. Could not be happier with my decision to purchase this insurance.

It was a pretty easy process and submitting it was nice and straight forward. I really enjoyed it. I was a little worried about submitting a claim since I am used to it being a pain to do but I am/will not dread submitting a claim to PetsBest. My puppy is now healthy and happy.

Everyone has been very helpful.

I absolutely love Embrace! It is so easy to file claims and the Wellness plan is awesome since there isn't a set amount a certain procedure. Claims get processed in no time and I get my refund quickly with their direct deposit. The one time a mistake was made on my account, I called and it was taken care of in the same day! Very nice people manning the phones as well. Literally cant say enough good things about Embrace.

The online claim was easy to file and reimbursement came quickly.

I submitted my claim after my cat became very ill and we had to put her down. The process was easy and the service representative took care of everything, including removing my kitty from the policy without added stress or anguish. I was heartbroken but feel like the people at PestsBest actually care about the animals and their owners, which is rare from an insurance company.