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I will always be an Embrace customer!

I am very pleased with Trupanion Pet insurance .

We received $1200.00 earlier this year for an accidental poisoning and $1100.00 for a mouth injury. We are very thankful for Trupanion:

A couple of years ago, we considered cancelling our Trupanion coverage in an effort to save money. A representative reminded us that the reason we purchased the insurance when we first got our dog Flynn was so we could afford to get him the treatment he needed in the event he were sick or injured. WELL, little did we know Flynn would end up having a liver condition and that his care would amount to over $11,000!! Trupanion to the rescue! We paid our $200 deductible and exam fees (the ONLY cost not covered by Trupanion) and submitted our claim. Trupanion literally paid 90% of the remaining cost. Flynn's care required more than one stay at the hospital. We NEVER paid another deductible and, thanks to the direct deposit option Trupanion offers, we had money in our account within 1 or 2 days. We are SO pleased. Thank you, Trupanion!

So glad we had the pet insurance for our dog because he had ruptured 2 disc in his lower back and had surgery last month. Embrace reimbursed us 80% of the bill. Only wished the claim could have been looked and sooner so we didn't have to wait 2 or 3 weeks for our reimbursement.

I have 5 dogs insured through Embrace. Four of them since December 2014. So, I have had a lot of experience with the claims process and Embrace customer service, etc. I HIGHLY recommend this company. Having written quite a few LONG previous reviews, I will keep this a bit shorter! This is such a "user friendly" company. NO HASSLES with claims whatsoever! They are processed within 7-15 days unless the vet has not given them all the info they need! You can log into your account and see where they are in the process and also see all the claims you may have previously filed with remaining coverage $$$, etc. If you have a question or concern, you actually get a LIVE person on the phone when you call and they are AWESOME at resolving any issues (not that I have had "issues" really!) I purchased the maximum yearly coverage ($15,000) but went for the high ($1,000) deductible to make the monthly premium more affordable. Embrace has covered SO many things for the two oldest dogs especially that I can NOT imagine not having this coverage. If you are considering get you canines of felines insured, do NOT wait! I have been through quite a few serious illnesses but not had to worry about the expense because I had Embrace. Be aware that all companies do a health history and that pre-existing conditions are not covered. But, get your dog or cat covered before issue arise! Nine months after I got the dogs covered, one of my dogs got a mast cell cancer diagnosis and needed surgery. She had a board certified surgeon take the proper margins and surgery was successful. Embrace was there to cover (minus deductible and the 10% I pay). The following year (2016) she had two more successful cancer surgeries (check your dog for lumps and bumps and remove early!!!) One of the surgeries required a CT scan to insure that the surgeon knew exactly where to cut to get the proper margins. Embrace covered EVERYTHING! They do not second guess the vet...if, the vet feels a treatment is needed, they have covered it. What more could you want? Twice (two different dogs) we have exceeded $14,000 in yearly reimbursement....get insurance!!!!

Excellent customer service!

I love Trupanion. Don’t know what I would do without it.

This is an on-going issue for my pet Shaq - Has a brain tumor and chemo is helping to keep it reduced. If I did not have the insurance - Shaq would no longer be with me. He is doing great per the Oncologist. Remarkable are her words.

Our old guy has been diagnosed with Cushings Disease and is receiving acupuncture treatment. The treatments have helped him immensely and Embrace has been great at covering his treatments and his ultra-sound test. We are very pleased.