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I recently got a Lab puppy and wanted to get insurance for him just in case. Embrace had such good reviews I decided to try them. They also have a wellness plan which thankfully is all I've used so far. To be reimbursed was a breeze and the check came right away.

This particular claim was processed very quickly; direct deposit made things even faster - just days. My other claim is still pending and was submitted the same day - I haven't received any further communications about this other claim since... I would have liked more detailed explanation on both claims viewable online because if additional information is needed by the Vet then I can make a call to push things along. VIP Pet Insurance handle this process much better and that was many years ago when technology wasn't at all what it is now. Theresa I'm halve satisfied with the process so fare. I cant recommend Embrace yet as your 1 for 1 on claim processing and communication.

I find that the insurance company is wonderful. My vet sends in the claim and within a couple of days I hear from Trupanion about the claim. The people from the insurance are great. They answer my question and I hear kindness in the their voices when we talk about my kittens. I feel very happy when I deal with Trupanion.

I find that the insurance company is wonderful. My vet sends in the claim and within a couple of days I hear from Trupanion about the claim. The people from the insurance are great. They answer my question and I hear kindness in the their voices when we talk about my kittens. I feel very happy when I deal with Trupanion.

I would suggest to anyone who has a pet to purchase this insurance. ASPCA great insurance for my cat Mischief.

6 months into our new puppy and three vet trips. Embrace has been excellent so far, and communication via email about all reimbursements and claims is superb. They explain everything in a timely way, whether they are waiting for my vet to send an explanation, or they need something for me or not. We are very happy we did not take friend's asvice about not needing pet insurance after our first case of kennel cough!

First time claim, no hassles, updated us online and paid promptly. Wish my "people" health insurance was that fast and efficient.

First time claim, no hassles, updated us online and paid promptly. Wish my "people" health insurance was that fast and efficient.

Our dog was just diagnosed with cancer. Happened very quickly, thought at first to be renal but after pathology confirmed to be sarcoma. I have had Trupanion for about 5 yrs or so. After a couple of yrs the rates went up and I was going to cancel, thinking well the premiums will come out to be the same as the cost of an illness. Well I never cancelled and sooo glad I didn't. Over 3 days we had to pay about $6000 for tests, admission to critical hosp, surgery, ICU, meds Drs fees etc. Trupanion was great. I called to be sure we were covered & they were very caring and helped immensely. Knowing we did not have to decide on care based on money really helped to focus on our dog. We submitted our papers for her care and within a week had reimbursement- amazing. We also were advised to have a pre-approval done for chemotherapy, should she need it. We did & received the quote very quickly as well. For anyone thinking of getting Trupanion, or stopping it , believe me, it is a life saver. Can't say enough about them, they helped us through a very emotional time with our Corgi & will praise them always. Thank you Trupanion!

Our dog was just diagnosed with cancer. Happened very quickly, thought at first to be renal but after pathology confirmed to be sarcoma. I have had Trupanion for about 5 yrs or so. After a couple of yrs the rates went up and I was going to cancel, thinking well the premiums will come out to be the same as the cost of an illness. Well I never cancelled and sooo glad I didn't. Over 3 days we had to pay about $6000 for tests, admission to critical hosp, surgery, ICU, meds Drs fees etc. Trupanion was great. I called to be sure we were covered & they were very caring and helped immensely. Knowing we did not have to decide on care based on money really helped to focus on our dog. We submitted our papers for her care and within a week had reimbursement- amazing. We also were advised to have a pre-approval done for chemotherapy, should she need it. We did & received the quote very quickly as well. For anyone thinking of getting Trupanion, or stopping it , believe me, it is a life saver. Can't say enough about them, they helped us through a very emotional time with our Corgi & will praise them always. Thank you Trupanion!