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No complaints. Claims processed in a timely manner. Coverage and reimbursement more than reasonable. Pet insurance more than worth the cost. Nationwide is more than fair and easy to deal with

Having been an animal hospital employee I have seen first hand how much sudden emergency treatments can cost. I never wanted to put in a place of having to provide subpar treatment for my pets due to finances, so when we got our puppy we immediately signed him up for pet insurance. Dalmatians can be known for a slew of health issues, but what I didn’t expect to need the pet insurance for was a broken leg! It was a freak accident while running through the trails in the woods. We think he slipped on ice. I was so grateful throughout the whole ordeal knowing that I could tell the vets to do whatever they needed to do to provide the best care for my pup. The amount of anxiety and worry I was going through would have been unbearable had I also had to worry about costs of treatment. With any pet insurance I would know what your limits and terms are before going into it. Some companies will make it confusing or difficult to find certain information, but I always found Embrace to be up front and straight forward with their conditions. Our claim was paid out about two weeks after submission, with no problems. I always recommend Embrace to clients and friends, but now I have a personal story of its effectiveness!

Nationwide is a great, they make everything easy to do, and in less than three weeks after submitting my claim I had my funds transferred into our bank account. I wouldn't look any place else for pet insurance.

Even today at work I recommended your company to a colleague who has a puppy. I will never be without pet insurance for a dog again.

trupanion has always been most helpful whenever i have called. Glad to have them.

I wasn't sure I knew enough about pet insurance, but when our family dog needed ongoing care then emergency treatment, I made myself a promise to learn more! When I adopted Casco, a lab mix from the south, I immediately ensure he had coverage. I didn't know where to start and offhandedly my trusted auto and home advisor said she'd heard good things about Hartville. I have been pleased with how EASY it is to scan and upload medical records (from his rescue then TWO different vets and a specialist) as well as check-in on claims and reimbursement ETAs. Casco is a healthy pup turning two, but without his Hartville family I would have been in a challenging spot with his recent TPLO (ACL) surgery. The testing, medicine, and finally surgical treatment was confusing and scary, but Hartville was there to explain, give options, and indicate what future coverage could help. I was relieved to have someone in my corner who knew this process. Additionally, you think calling insurance is going to be scary or confusing - that maybe you and your pet are just another subscriber, BUT Hartville called within a week of Casco's surgery to check-in and make sure I knew claim was done and helpful dollars were coming my way to ensure my pet's ongoing care/ needs. I'm so thankful for the experience I had and I have told/ will continue to stress the importance of having the insurance/ team in your corner!

ASPCA insurance was a pleasure to deal with, their app is very easy to use and their reimbursements are sent in a timely manner.

Trupanion has never failed me. They’ve gone above and beyond to help my babies. They truly care. Thank you for being the absolute best, Trupanion.

I was impressed with how quickly the the claim was handled. Communication from your company was clear and prompt. Thanks for your excellent service.

Bonnie was exceptional during a difficult time . A truly great asset to your company. Thank you all for everything that you did for us during a most difficult time.