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Trupanion works for us. So far, it has delivered what it has promised.

I have used other pet insurance policies in the past, but none of them were ever as quick a turnaround on the claims as Embrace .

I reviewed various options for pet insurance and settled on Embrace because of the wide coverage and the fact that they take puppies and cover wellness care. So far I am frankly very impressed. Within 48 hrs of signing up my new puppy had his required exam which I have already been informed has been reimbursed (only a few days later)and then the puppy became ill and had to be taken back to the vet... and again this was promptly covered. However what really pleased me was the totally personal response to my email questions and the caring attitude of the responding staff. Even though they must have many emails each day my response was personal and not the usual computer generated note I am used to from health insurance companies. I am very pleased I signed on.

The follow up on claims is excellent. Never gave pet insurance much thought. My vet as well recommended Embrace, and we are very happy to have insurance for the 2 dogs. I highly recommend Embrace to friends that have recently acquired a new pet or are thinking of getting one.

Our 6 1/2 year old golden retriever had a torn cruciate and shredded meniscus, aka sad "puppy" who couldn't run and play anymore. As policy holders for only 1 1/2 years, we set up a pre-approval a few weeks before his surgery, and received our 90% reimbursement literally five days after the surgery. Getting Trupanion has not only paid itself off, but was the smartest thing we could have ever done for our dog's health and our lives!

Our 6 1/2 year old golden retriever had a torn cruciate and shredded meniscus, aka sad "puppy" who couldn't run and play anymore. As policy holders for only 1 1/2 years, we set up a pre-approval a few weeks before his surgery, and received our 90% reimbursement literally five days after the surgery. Getting Trupanion has not only paid itself off, but was the smartest thing we could have ever done for our dog's health and our lives!

Prompt reimbursement check arrived and we are first time pet owners and first time Trupanion customers. Our friends were right, they are awesome!

Prompt reimbursement check arrived and we are first time pet owners and first time Trupanion customers. Our friends were right, they are awesome!

Any time I have spoken to Trupanions Customer Service, they have always been Polite & Knowledgable. They have Compassion. They have never rushed you off the phone. They also offered us different solutions to a Problem we had. I would Highly Recommend this Company to my Family & Friends. Thank you for your Caring Staff & Great Service.

Any time I have spoken to Trupanions Customer Service, they have always been Polite & Knowledgable. They have Compassion. They have never rushed you off the phone. They also offered us different solutions to a Problem we had. I would Highly Recommend this Company to my Family & Friends. Thank you for your Caring Staff & Great Service.