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Our Cavalier has been insured by Embrace for 6 years and we are totally impressed with all aspects of the company. Highly recommend. Their staff are wonderful to deal with and service has been great. Best decision we made when researching pet insurance companies and was impressed with what they offer. They have a great website. Through the years our dog has had multiple health issues and Embrace handled the claims efficiently.

A friend recommended I get pet insurance for my new puppy Sofie2. Boy was she ever right! Sofie ended up in the animal hospital for two nights with some sort of gastro problem and the bill after ultrasounds, meds, and nursing care was about $1400! I was so relieved to have this insurance. The company refunded 80% to me without any questions asked. Just provided the documentation and in a couple of weeks received a check.

My dog ate 3 of my plants and had to have surgery to have it removed as it was compacted in her tummy and blocking her intestine. I called Healthy paws to make sure and to find out the process and they instructed me on how to get the claim going once she had her surgery.It was fast & easy, fill out the claim form and send the form with the invoice, as simple as that. All the way, they were in touch via email , concerned about my dog, claim got processed quickly. They even inquired about her a week later. I couldnt have been more surprised as to the care they showed . I would highly recommend them.

We have a young brittany spaniel who occasionally gets herself into trouble and has sine anxiety issues when she is left alone and it's not part of her normal workday routine. Embrace has been so good for us, as they have covered the veterinary blips our little one has run into, and, on top of that, they have covered acupuncture to treat her anxiety issues! It has been absolutely wonderful.The only "issue" I have had with the company is that I will check my claim status online and it will say closed, and I haven't heard from them about the status of my claim. In these cases I have emailed them and they have gotten right back to me advising me that my check is in the mail, and I've always received it a few days later.

I have 3- dogs which I have in wellness programs which pays for diet food,heartworm,flea & tick treatment for two of them and the other dog is a puppy which has been totally covered by wellness,I have so far its worked out great-been in for about 6 months

I have had Healthy Paws insurance for the past 3 years for my dog, and recently got another policy for our new puppy. Our puppy had an unfortunate accident and had to have major surgery on his leg. I cannot tell you how impressed I was with Healthy Paws. They were extremely helpful from the very start and made me feel like they really cared about our dog and his recovery. I work in health care and deal with insurance companies on a regular basis, and I can only wish the companies I deal with for people were as helpful and prompt with review and payment as Healthy Paws was. I will recommend them to all my pet owner friends.

My vet submitted a Wellness claim on my kitten and within 4 days, Embrace direct-deposited the entire amount billed into my checking account. You can't get better service than that!

Our Lucy needed emergency treatment on Christmas Day! We took her to a local pet emergency room. We did not think to bring any insurance forms or information with us. All we did was submit to Embrace our claim form and they took care of "filling in the blanks" for us. They contacted the hospital directly and kept us updated on the status before we even asked. The coverage we purchased is the coverage we received; no questions asked. If only they offered insurance for people!

I’ve had Healthy Paws Pet Insurance for over a year. Prior to choosing them, I did extensive research to see what best fit my needs. I checked web sites like this one, my “Off Hours Emergency Vet”, my “regular Vet”, Consumer Reports (September 2010 has a good article) and each provider’s “fine print”. I have a couple Senior Golden Retrievers and found that Healthy Paws worked best for me. Since they are Goldens, many carriers wouldn’t cover “Genetic Conditions”, even if they hadn’t shown symptoms. This could range from dermatitis to cancer. In addition, I liked the “Unlimited” aspect. If anyone had ever had to treat a pet in an emergency situation, they are aware how fast the cost rises. My experience has been positive and the reimbursement is fast, usually within a week. I’ve also called them a few times and I didn’t have to wait longer than five minutes to speak with someone. One thing I would suggest is if/when you sign up, you make sure that they get all your pet’s records so that the processing time is reduced. Two of my recent claims have been a major stomach issue with one dog that needed an IV and a day in the hospital and the other dog needing eye surgery because she scratched her eye and it wouldn't heal and we had to take her to a specialist.

Speedy reimbursementHigh monthly premium Low reimbursement, as the "deductible" applies to each new condition. Perfect for high vet bills (surgery, etc), but not good for minor conditions