Find and read reviews with confidence

We bought this insurance for our new puppy and have been pleased at that response and payment of claims. I have taken issue with them over some of the preventative medicine coverage but have been happy overall with the company.

The service wa handeled in a professional and timley manner

Had my 6 month old Lab spayed and gasrtopexy procedure done,and was reimbursed very quickly. Very satisfied !

we are very happy we decided to take pet insurance from Nationwide for our dog over a year ago and it has really helped a lot, claims are paid fast and easy to file the claims. Nationwide takes a lot of worry from us on paying the bill when we take Murphy to the veterinarian. We have no complaints with Nationwide

I signed up for Nationwide Pet Insurance for my two lab mixes not even a year ago. I have been so, so, so happy about my decision since. Between the two dogs, I've had at least two dozen claims - each of them processed quickly and almost always in full. One of the things that made Nationwide stand out to me was their coverage of hip dysplasia, acl tears, and even flea and tick med. It was the most comprehensive coverage I've found, and the only exceptions I've had on my claims so far have been for taxes and rabies tags. I was hesitant to go with Nationwide as VPI (the former company) didn't have the best reviews - but I'm glad I did! I'm constantly referring my friends to check it out - such a great product!

I haven't exactly "used" the Trupanion insurance yet. I did just mail in a claim. I had to mail it because I couldn't complete the form and send it without having to join and pay a fee. When I mailed it to the address on the bottom of the form, it was returned to me because the address listed was wrong. Becky gave me the correct address which should have been listed on the form.... I should be able to just complete a form, attached my bill, and send electronically without having to pay a fee. If I was doing it wrong, and there's a way to do that, I couldn't figure it out.

Nationwide takes care of my girls. All claims have been taken care of in a timely matter. My dogs health is very important to me and with Nationwide, I don't have to worry.

This is the first year that my employer has offered Pet Insurance. I am so happy that I enrolled my dog Josie in this insurance plan. She has used the insurance a few times, including wellness, and I have been so happy with the customer service and response time in paying her claims. I would absolutely recommend to anyone to purchase Pet Insurance for their fur baby!

Very happy with the coverage, ease of use, automatic deposit of payment, helpful people. The initial claim took a while to process but I understand that they needed more information, which is fair. I would definitely recommend this insurance to most: that said, if your pet does have a significant/major pre-existing condition (which mine didnt), that condition likely would not be covered, so you should consider that in your choice. Nationwide's website states what is covered and what isnt, so there are no surprises.

Got the info I needed! Dan did great! Thanks!