Quality of the service is excellent.
Quality of the service is excellent. We've been Trupanion customers for 10 years.
- INSURER:
Trupanion
- POSTED: 09/02/2022
- BY: Lyubov
- BREED: Pug
- AGE OF PET: 7 - 10
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Everyone is always friendly and helpful
Everyone is always friendly and helpful
- INSURER:
Trupanion
- POSTED: 09/01/2022
- BY: Michelle
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Sarah was genuinely concerned and helpful
Sarah was genuinely concerned and helpful
- INSURER:
Trupanion
- POSTED: 09/01/2022
- BY: Bhakti
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Extreme lack of communication
Communication on what was missing to finish my claims were terrible
- INSURER:
Trupanion
- POSTED: 09/01/2022
- BY: Maria
- BREED:
- AGE OF PET: 0 - 3
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Crystal was very efficient warm and compassionate.
Crystal was very efficient, warm and compassionate. She answered my questions about insurance coverage for my pet and listened politely while I explained the diagnosis. Itâs not a good day when your treasured, best friend develops a medical condition, but the good news is Iâm glad I invested in Trupanion which will help with further treatment!
- INSURER:
Trupanion
- POSTED: 08/31/2022
- BY: Jeanne
- BREED:
- AGE OF PET: 7 - 10
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Ms Jones
Itâs always easy to use to opinion through my vet. They just submit the claim while Iâm waiting in their office.
- INSURER:
Trupanion
- POSTED: 08/31/2022
- BY: Karleen
- BREED:
- AGE OF PET: 0 - 3
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because Ashley was very pleasant when she answered the phone and she explained in detail how to process the claim.
because Ashley was very pleasant when she answered the phone, and she explained in detail how to process the claim.
- INSURER:
Trupanion
- POSTED: 08/30/2022
- BY: Judi
- BREED: Maltipoo
- AGE OF PET: 0 - 3
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Great service!
Very quick claim process. Happy with the service!
- INSURER:
Trupanion
- POSTED: 08/30/2022
- BY: Tanya
- BREED:
- AGE OF PET: 0 - 3
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We are waiting on results of the claim but so far response has been quick courteous and professional.
We are waiting on results of the claim but so far, response has been quick, courteous and professional.
- INSURER:
Trupanion
- POSTED: 08/30/2022
- BY: Susan
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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My first claim on my puppy was taken care of within 48 hours.
My first claim on my puppy was taken care of within 48 hours. Next claim on 2nd dog is still not resolved. I wish someone would call me so I can help resolve if there is a problem. It's taking much longer.
- INSURER:
Trupanion
- POSTED: 08/29/2022
- BY: Susan
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
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