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everything done by email; claim was paid by check. have all pdf documents from vet to make claim.

The staff are pleasant and helpful with details. The claim is processed quickly.

Stay as far away from this insurance as possible, excuse after excuse for why a claim is not paid! Spent over $10,000 on vet bills and was only reimbursed $300, total scam! Takes forever to get a claim paid too, 2 months plus!

ASPCA Pet Insurance is by far the best I have ever had. I purchased pet insurance for my dog and my cat the first day that I brought them home. You never know what can happen to your animals. What you do know is a veterinary bill will always be high. Unfortunately my dog developed severe allergies. Our pet insurance has covered the cost of all of his allergy, testing, his allergy medication and a main portion of his visits. It also covers a large portion of his prescription dog food. The reimbursement into our bank account is easy and so very helpful. Our cat at just one year old developed urinary crystals in his urine. He now has to be on a prescription cat food for the rest of his life to control this issue. After purchasing the prescription, dog food and cat food, I submit my receipt to ASPCA pet insurance and within two days I have a reimbursement in my bank account. I have saved thousands of dollars over the past two years between my dog and cats vet, bills, medication‘s and prescription foods. If I can give you one piece of advice, it would be to purchase pet insurance for your cat or your dog from day one. Most plans don’t cover pre-existing conditions. The small monthly payment to have pet insurance will be well worth it in the long run. You might not see it initially, but down the road as your pet gets older and things come up, and they always come up, you’ll be happy to have this insurance plan. Thank you ASPCA insurance. You really do care for our pets and their owners!

I have 3 dogs. So you know how many claims I am submitting. Met Life is everything I expected. Customer service helped me with my first submissions. Once you understand their system, everything is a go. I don't think people understand 10-15 days is business days not calendar.. Payment is easy after setting up how you want to receive payment. Thank you Met Life. It takes a lot of worry off me if something goes wrong. The only thing I wish is, a way for Met Life to pay vet at time of visit, so its not such a hard hit on the pocket.

For a reasonable price, MetLife Pet Insurance has paid the claims for my 12-year old cat in a timely manner and has made possible the diagnostic work and treatment he needs.

We have had Pet Plus US for 11 years now with our cat then when we got our dog we added her. The customer service is amazing, always able to speak to someone when you call and the are very helpful. The claims are very easy to file if need be and minimal amount of paperwork. we highly recommend pet insurance for any of your furry friends and obviously with Pet Plus Us! 5 stars for sure

I've had this insurance for my dog for about a year now. So far, it has covered 2 annual exams and one emergency visit. Submitting a claim is easy but must be done on your phone (so if you're not technically savvy it may present challenges). Payment is quick and directly to my attached bank account so no waiting around for checks to deposit. On top of that, they cover my veterinary clinic, which I love, so all the better. Definitely worth checking into if you have pets.

I had another insurance previous to this and this claim was easy to process and easy to get reimbursment. Must better experience.

Their premiums have been reasonable and it’s easy to file claims on their app and they have paid all our claims in the 4 yrs we’ve had this insurance (minus deductible of course) for our boy with a liver condition. BUT they take 4+ weeks to pay, even with direct deposit.