Fantastic
This has been the best purchase as a pet owner I could have made. The first year it covered itself. My dog is 2 and recently had a bad experience. The bill was an unexpected $1700. Right after Christmas AND a needing a new oven. 😂. MetLife pays fast! Typically within 7 days. Their Customer Service is amazing and our fur babies have great care. I will always choose my pet over, well pretty much everything, but makes the stress less, especially when worrying about their care, that I can still play the mortgage after an unexpected vet bill!
- INSURER:
MetLife
- POSTED: 12/31/2024
- BY: Eileen
- BREED: Schnoodle
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
DO NOT USE PETS BEST
I paid my premiums and our claim was denied on a technicality. It's all too often we are seeing this in healthcare for people as well as with pets. I would absolutely NOT recommend Pets Best.
- INSURER:
Pets Best
- POSTED: 12/31/2024
- BY: David
- BREED: English Labrador
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
VERY SATISFIED
I have had Pets Best for years. Claims are filed and paid out in an efficient and timely manner. I am very happy with this company.
- INSURER:
Pets Best
- POSTED: 12/27/2024
- BY: Patricia
- BREED: American Bully
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Never A Problem
"Pets Best is the Best! Never any issues or problems. Claims are recieved asap and payment is sent within a reasonable amount of time. Coverage is really good. They took really good care of us when my Bellamia went for radiation. Have been using them for years."
- INSURER:
Pets Best
- POSTED: 12/26/2024
- BY: jj
- BREED: Australian Cattle Dog
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Awesome insurance
Pets Best is the best. Would recommend them to anyone. Great rates for great service.
Did you find this review helpful?
Yes
No
BIRTH DEFECTS AND CONGENITAL ARE PRE-EXISTING
I bought this insurance because they claim to cover hereditary/congenital. Well that is a load of garbage. My dog had a very rare skeletal muscle hamartoma - it was congenital (as he was born with it) as well as Von Willebrand. Now at the time I got the insurance I was only aware of the Von Willebrand's but they told me it would be covered. Well we submit for his surgery to have his throat mass removed after waiting on a final histopathology only to be denied. They deemed it PREEXISTING. of course it was preexisting it was congenital. He was born with it.
- INSURER:
MetLife
- POSTED: 12/10/2024
- BY: michele
- BREED: Doberman Pinscher
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Easy to use great insurance
It is easy to file a claim and they respond quickly. The claims are paid quickly and are easy to understand. I am very satisfied with them and would highly recommend.
Did you find this review helpful?
Yes
No
Great pet insurance
Last year my cat, Joey, needed an ACL repair. Major surgery, rarely in cats! MetLife covered the surgery expenses at the best, most highly recommended surgeon in the area. They also covered all his recommended treatments, including laser and physical therapy, and follow-up. No questions asked, as long as the surgeon felt it was necessary. The customer service was excellent.
Yes, it wasn’t the least expensive, but the coverage was excellent! Joey is fully recovered and back to playing!
- INSURER:
MetLife
- POSTED: 11/27/2024
- BY: Joanne
- BREED: Domestic Short Hair
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Annual checkup reimbursement
"This was the first time I put in a claim. The whole process was great from start to finish. The app was very helpful and quite easy to understand. Afterwards they sent an email explaining everything. "
Did you find this review helpful?
Yes
No
