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I think in a claim situation that if there is a limitation thatâs in the fine print it should be highlighted back to a customer.
I think in a claim situation that if there is a limitation, thatâs in the fine print it should be highlighted back to a customer. Ie allergies, related to food are onto covered for 2 months. I purposely got a coupon on my first batch to try to be good to myself and the insurance company you, and then waited as long as I could order the second one, and then realized it wasnât going to be covered. If somebody wouldâve told me, it was only cover the first two months. I probably wouldâve at least gotten one extra batch earlier than waiting till last minute. The insurance is great to have but I think itâs confusing and should be highlighted once the claim has been made to help the person understand more that using it
- INSURER: Trupanion
- POSTED: 12/10/2022
- BY: Jennifer
- BREED:
- AGE OF PET: 0 - 3
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Claim for CADE Stobart
My experiences with Trupanion have always been the best. I am 80 years old, not very computer savy or good at communication when it comes to technical concerns, etc. Trupianion has always been easy to deal with - no pages of questions or medical terminology, etc. I have had numerous pets covered by Trupanion - some never needing extensive medical care, and some that have. They have made it easy for me to 'understand' how to process a claim and basically 'taken care of everything once a claim has been filed. I am still working full time in part because it helps me to be able to continue the insurance coverage I have for my pets with a company I consider outstanding. Thank you for your consistent quality of service.
- INSURER: Trupanion
- POSTED: 11/14/2022
- BY: Beverly
- BREED: Irish Wolfhound
- AGE OF PET: 4 - 6
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