Pets Best is lousy
If you are OK with waiting over 30 days for your claim to be paid and your insurer barely covering anything Pets Best is the insurer for you. We will be switching to Trupanion for much better coverage.
- INSURER:
Pets Best
- POSTED: 08/13/2023
- BY: Michael
- BREED: Miniature Labradoodle
- AGE OF PET: 7 - 10
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Mrs
Have had this insurance for many years,and very happy with it!Feel safe and secure and would not be without it for the many “unexpected” situations that may arise.Thank you so much!,😊
- INSURER:
MetLife
- POSTED: 07/14/2023
- BY: Carole
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 7 - 10
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DECEPTIVE POLICY
I put in first claim in 6 years for $1800 + last month.
Trupanion charged me 2 TWO $500 deductibles on the same claim.
They said it was for dental surgery and tumor.done at same visit!
They issued check for$114.40 on $1800+ I've changed insurance AND STRONGLY RECOMMEND DON"T DO BUSINESS WITH THEM!
- INSURER:
Trupanion
- POSTED: 07/08/2023
- BY: Ronnie
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
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Great Pet Insurance
I am very pleased with Met Life Pet Insurance Claims are easy to submit and are processed quickly. This is my first experience with pet insurance and the experience has been a good one.
- INSURER:
MetLife
- VETERINARIAN:
Highland Animal Hospital
- POSTED: 06/21/2023
- BY: PATRICIA
- BREED: French Bulldog
- AGE OF PET: 0 - 3
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Trupanion
Once again, Trupanion hasn't disappointed me. I called Trupanion hoping, but not expecting, to get help paying for my cats dental work. Boomer had gingivitis and his gums were red and inflamed and he needed help. Trupanion stepped in and helped in a big way! Thank you so much, Trupanion!
- INSURER:
Trupanion
- VETERINARIAN:
Farms veterinary clinic. Beverly, MA.
- POSTED: 06/14/2023
- BY: Nancy
- BREED: Maine Coon
- AGE OF PET: 4 - 6
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Fitz pneumonia
When the need was greatest Trupanion was there for us. Fitz was given less than a 20% chance of survival. I wanted him to have every chance possible. The doctors, Trupanion and Fitz will to live have given him a 2nd chance at life!
- INSURER:
Trupanion
- VETERINARIAN:
Cape Cod Veterinary Services
- POSTED: 06/13/2023
- BY: William
- BREED: Papillon
- AGE OF PET: 4 - 6
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Every one that I spoke with was extremely helpful and caring.
Every one that I spoke with was extremely helpful and caring. Dissatisfaction lies with the post office since I still have not received reimbursement for what I think is 2 weeks
- INSURER:
Trupanion
- POSTED: 06/09/2023
- BY: Kevin
- BREED:
- AGE OF PET: 0 - 3
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Easy filing, quick reimbursement with Metlife
Over the past 30+ years, I have had 5 dogs. We adopted our current dog last year. I Received an email from the rescue organization with a link to Metlife pet insurance. We had never had pet insurance with any of our previous dogs but this policy was so comprehensive (low $250 deductible, 90% reimbursement, wellness rider covers all appointments and prescriptions--including heartworm medication--) and there was no waiting period. We decided to give it a try. I called and was told that coverage would begin immediately (our dog was scheduled to arrive in two days).
Five days later, I was filing a claim. Our dog had severe diarrhea at 3 am and I brought her to the emergency room at the pet hospital. The first claim was the longest to process (several weeks) due to registering and setting up the account with my bank (funds are transferred directly in to my checking account). And I filed another claim for scheduled puppy vaccinations while the first one was still processing, so they processed them together and issued one payment. After that, it was easier. Reimbursement arrives in my account about a week after the claim is filed. All claims are filed electronically; I download the documents from the vet (itemized invoices and exam notes) and send them along with the claim.
We opted for the wellness rider, which I highly recommend. Annual visits, vaccines, HER SPAY (our vet could not believe how comprehensive this coverage is. I was told that it is very rare that spaying/neutering is covered under insurance). Our policy is up for renewal this month, and I received an email that there would be a very modest (10%) premium increase, but the amount of coverage will increase as well. I am very happy that we opted for Metlife Pet insurance!
- INSURER:
MetLife
- POSTED: 06/08/2023
- BY: Frances
- BREED: Labrador Retriever (Chocolate)
- AGE OF PET: 0 - 3
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Lemonade-it worked well
My dog had some pretty concerning stomach problems and needed several diagnostic tests which found nothing wrong- great news but was thinking Lemonade might balk at paying since nothing of note was found. No problem with the claim-handled efficiently and well-I highly recommend Lemonade insurance.
- INSURER:
Lemonade
- VETERINARIAN:
Bond Vet Chestnut Hill
- POSTED: 06/07/2023
- BY: Sharon
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 4 - 6
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Repeated deductble
My dog is being tested for Cushing’s, given different tests at two veterinary clinics. She was referred to Blue Pearl for an ultrasound to obtain further information. Although Blue Pearl indicated that this claim was related to a previous claim, I was still charged the $150 deductible which shouldn’t be charged. This is the third deductible charge for the diagnostic process for Cushing’s disease. I have appealed the second charge and will have to appeal this third charge. I will not be recommending Trupanion to anyone as a result of their inability to get this figured out.
- INSURER:
Trupanion
- VETERINARIAN:
Blue Pearl Waltham, MA
- POSTED: 06/06/2023
- BY: Jean
- BREED: Mini Goldendoodle
- AGE OF PET: 7 - 10
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