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Easy to file claim and quickly processed.

I find the claims are easy to file, quick responses and very informative emails.

Very happy with pet insurance. Their response to claims is quick and efficient! Coverage is excellent!

I LOVE TRUPANION.....WOULDN'T THINK OF USING ANY OTHER COMPANY. THANKS FOR ALL YOU DO FOR OUR ENZO!

Nationwide pet insurance is the best! Great customer service! Super easy to submit claims & fast reimbursement!

Very pleased with our service with Nationwide. Henry is doing great! Running and playing and being demanding wanting more belly rubs than I can give out.

Absolutely awful. They love to take advantage of people. They are the typical insurance company that is out for your money. I pay for dental and they told me that because of my cat's tooth resorption they won't pay for it. I called to try and get this fixed and they were the most unhelpful people I've ever had the displeasure of talking to. I am a vet student. I know the medical side of veterinary medicine. Tooth resorption has NOTHING to do with teeth cleaning or the standard of care of taking radiographs before a cleaning. And yet that's what they told me. And, for my other cat, they tried to tell me that the bloodwork I got was "screening for a behavioral issue". What under nonsense. WARNING: if they say they don't cover something, like say it got called a pre-existing condition, if that something is even part of the bill they take an arbitrary amount of money from every cost on that bill EVEN IF IT HAS NOTHING TO DO WITH THE PRE-EXISTING CONDITION! Please do yourself and your pet a favor and don't get this insurance unless they are a young kitten or puppy with no documented health concerns.

These people denied a claim. My dog was in the yard playing with the other dog. I don't know if he scratched her eye or a branch that was in the yard scratched her eye but I can pin point the accident to a date and period of time within 3 hours. they're denying the claim for pre-existing conditions. Absolutely absurd

Very happy with insurance however sometimes it takes a long time to get results due too needing more info then what you ask for. So please ask us for the information you need up front.

personnel is always nice and helpful