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Because your company has been easy to work with, easy to file claims with, is fast with claim response. As a matter of fact, I just recommended Trupanion to a friend yesterday, but suggested she look at the list of best pet insurance companies because Trupanion did not rate in the top 3 when I put in my criteria.

I am very pleased with the customer service - exceptionally friendly and caring staff. Filing a claim is easy with no hype. I wish dealing with human insurance was this pleasant.

Because everyone has been consistently helpful and it is easy to navigate

I have had very few issues since signing up for Nationwide Pet Insurance. Sometimes if I submit a bill for anything over a small amount it takes more time than usual. While I understand it does take more times sometimes, it can feel like the company is trying to find a way around paying for a large bill or condition that will require on going treatment.

Pets Best responded immediately to my claims request and I had my reimbursement just like that. Quick as a flash.

Extremely fast claim service and payout.

Amazing communication, great coverage, and easy to file a claim! Such a blessing for my older dog and Veterinary costs reimbursement!

Nationwide is great with providing care for your pet and taking away the added stress of vet bills. The vet hotline is amazing as well with caring and supportive vets and I appreciate the follow up to ensure my pup is receiving and is in the best care.

Nationwide has come a long way and I’m super happy with my insurance these days. The claim has been paid very promptly without any issues.

My little Lhasa Apso is a little over 4 years old now. Poor thing has been through a lot. After she was just 1 year old, she was diagnosed with a liver shunt. I had surgery to correct the problem. At just under 4 years old, she was diagnosed with cancer in her mouth. I had surgery done again and she seems to be doing great. She has allergies all year round. I have gone through over the counter drugs, prescription pills, prescription drops, and now to a dermatologist to take steps to find out what to give her to stop the itch!! The moral of the story is if it were not for Nationwide, I'm not sure I would have been able to afford to have the surgeries that my little precious girl needed. My claims are processed very quick. I've only had 2 claims rejected and both were corrected very easily. Thank you Nationwide!!