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Always helpful when I have questions

Service is superb. Saved us thousands of dollars.

Every time I have questions, every agent is compassionate and very helpful.

Great customer service. Excellent insurance coverage.

All I did was submit 3 claims. No money back but it was easy to do online

Trupanion has always responded quickly to my issues/claims. I especially love the format (website) for making a claim...almost too easy to be true. Also, the young lady I spoke to was very courteous and helpful. Us seniors need lots of help sometimes.

My dog's face was cut deeply while playing with another dog and required stitches and other surgery. I filed the insurance claim with Pet's Best that evening, received a confirmation of submission right away as well as emails regarding the progress of the claim. I received a check via US mail within a very reasonable amount of time. A very easy process and the Explanation of Benefits was also easy to understand.

I can't speak highly enough about Pets Best - I've referred all my family members and I've had not a single complaint over my cat's 8 years. Honestly, if their service and coverage are this good, I can't see why I would have to settle for anything less. Very easy claims filing, excellent coverage, timely reimbursement, even when they were "delayed." If I had to worry about coverage and payment on top of all the worrying about my cat, it would have been unbearable, this took a way a burden that I didn't need to have on top of everything we were already dealing with medically.

always easy, very professional.

The service has always been excellent.