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I really like how fast and easy it is to file a claim and the reimbursement process. It is very convenient. I like having the Whole Wellness and that way I know that most things will be covered and I don't have to worry about my pet. The only downside is that the premium price really jumped from the first year to the 2nd year and my pet is still young and I wasn't really able to get much help from customer services on why that was. I am also worried about how much it will change next year when it is time to renew my policy.

Having the premium plan gave us ability to have dog treated thru recovery without stress about the cost. There is generally a very quick turn around time.

I think my dog has better health insurance than me! He’s mostly a healthy dog, but I can rest easy knowing he’s covered in the case of an emergency.

Very, very happy with our pet insurance (in fact, I just recommended them to my sister who signed up for a policy). I have an older Shih Tzu rescue and we couldn't do it without Nationwide/VPI. And lately, the review process for claims has been even faster! Love it!

1st my dog Zeke fell then started limping. Then after taking medication which didn't help much, then a CT scan to determine what was going on, and then finally a shot in his elbow to fix the limp. After that he ended up with some type of infection. The bill was starting to run up a bit but it was no problem in filing a claim and then having it paid in a timely manner.

Have had the coverage since we first got Titus at 8 weeks. We have had no negative issues in the 3 years we have had the coverage. It is a peace of mind we find well worth the expense.

My dog ate a frozen pizza cardboard, and it got lodged in her small intestine. Took her to ER and was charged a lot of money for all test run, and x-rays. Nationwide didn't pay a penny, said it was a preexisting condition. I called them, wrote them, and after six months of no news and "we'll let you know" and then receiving letters calling it not covered - I was stuck for the entire invoice myself. I was very upset and unhappy with their non-committal attitude, and my dog died a few months later. I know that she needed surgery, it was pay $6000 out of my own pocket or put her down. I can't help but feel Nationwide basically doomed her life. I wouldn't use them for a pet worm.

Filed the claim while in the vets office, I took clear photos of the procedures and the receipts and I submitted the claim before I even left the veterinarians office. The claims process was easy to understand and be reimbursed routine healthcare as promised with no hidden surprises or denials

I cannot recommend this pet insurance enough. Their customer service is great and they’ve covered every claim with no question all the while having me paid back in no more than a week. I have an older dog, who I’d do anything for no matter what, but it is so nice to have the peace of mind that he’s covered financially. I suggest anyone with a pet acquire this insurance. It’s the best Decision I’ve ever made.

I’ve never had an issue with any claim. I first started out with one dog. Now I have three and all are covered. Fast claim reimbursements and fair policy premium costs. I’ve recommended them to many friends who now have insurance on their pets.