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Our American Cocker Spaniel needed ACL surgery - thank goodness we purchased the best policy (Whole Pet with Wellness) for her a few months prior. Our vet was helpful in making the claim on our behalf, we just had to confirm with Nationwide that they received everything they needed to process the claim (medical records for the past year to confirm this was not an pre-existing condition). A little over a month later, we received our reimbursement checks. I've recommended this policy to every dog owner I know.

I should have read the terms & conditions a little more carefully on my part when I first signed up for this policy. I cannot increase my coverage because Embrace will not cover any claims for any conditions under my original policy because it's like signing up for a new policy & the conditions are considered pre-existing. As a policyholder, if the customer is willing to pay the additional premium amounts to increase coverage, why can't we still be covered. We are the customers as well as our pets and I think we deserved to have that "customer service". For the love of pets, what is the true purpose of having insurance?

Healthy Paws Pet Insurance is the best! We recently filed a claim when our 4 year old Terrier mix, Simba, had to have surgery for a disc compression. I have to say - Healthy Paws has been wonderful to deal with! If we didn't have pet insurance, we would have had to put Simba down because we couldn't afford such a high cost. That would have devastated our family. The reason we purchased pet insurance is because our previous dog, Beamer, was hit by a car about a year before we got Simba. He died within a few hours, but my friend's dog was also hit by the same car in the same accident (both dogs got out of our yard and chased each other across a busy street) and her dog required over $10K in surgeries and I thought to myself, wow, there's no way we could have afforded that! So when we got Simba, we decided to look around for pet insurance. I just searched online and compared several plans and chose Healthy Paws based on its website and reviews. We are so happy and thankful that we had a good plan in place when this happened to Simba. Our claim was processed quickly, in less than one week from the time we filed. We now have a second dog, Nala, and have already added her to our plan. She just turned 1! I have told all my friends that have pets - get Healthy Paws Pet Insurance immediately!

Trupanion is the best. The staff are incredible.

I like that I don't have to scan my documents. I like that they accepted pictures of the document and proof of payment because I don't always have access to a computer and I definitely don't have a scanner at home so it would cost me money to scan documents. So the process on the app is just perfect!

When your dog, cat, horse or turtle is sick you don't want to have to make decisions based on finances. You want to make decisions on your pet's care on what will be her/his best outcome. Trupanion has been "there" for us twice now. The staff at Trupanion is so happy to work at a place that they feel proud of that it's palpable. They even sent my very very sick doggy a get well card. What more could you ask for?

When your dog, cat, horse or turtle is sick you don't want to have to make decisions based on finances. You want to make decisions on your pet's care on what will be her/his best outcome. Trupanion has been "there" for us twice now. The staff at Trupanion is so happy to work at a place that they feel proud of that it's palpable. They even sent my very very sick doggy a get well card. What more could you ask for?

I am absolutely satisfied with the manner Embrace resolves my veterinary claim for my pet dog Pono. They are quick and always keeps you in the loop of the process period. I am so glad I am covered with Embrace.

Very good company to work with.

I have a 2 yr old golden that suffered a partial tear to her Cruciate Ligament running around the yard. I tried to avoid surgery and opted to crate rest her for a six weeks at vets suggestion. She had minimal improvement and continued to be lame. She was referred to a specialist for possible surgery. Since she is a young dog we decided to proceed. She had a TPLO procedure done 7/19 . The surgery was almost $5200. Thankfully I had Healthypaws insurance with the 90 % coverage plan. Healthypaws covered $4600 of the cost. She is now just 4 weeks post op and doing great. I was able to process my claim on line and submit my vet paperwork on line. I have always had insurance on my goldens for the past 25 years. I have had AKC and Pets Best. Healthypaws is by far the easiest and have yet been denied any condition I have submitted for. I like that they have an annual deductible , not per incident like they did with Pets Best. They don't cover the "Vet Examination " portion but that is minimal compared to treatment, procedures & medications