You were all just spectacular!!
We received prompt highly professional care.A slight delay was due to Tuft's vet hospital sending the required info to you promptly. We could not be happier with trupanion and will recommend to all our friends. Please send several claim forms to my e-mail to have on hand.jd.walsh19@comcast.net
Thank you
The Walsh's
- INSURER:
Trupanion Canada
- POSTED: 09/24/2015
- BY: Audrey
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
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You were all just spectacular!!
We received prompt highly professional care.A slight delay was due to Tuft's vet hospital sending the required info to you promptly. We could not be happier with trupanion and will recommend to all our friends. Please send several claim forms to my e-mail to have on hand.jd.walsh19@comcast.net
Thank you
The Walsh's
- INSURER:
Trupanion
- POSTED: 09/24/2015
- BY: Audrey
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
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ACL repair
From the very first phone call, which was answered by a friendly and very helpful woman, to the check, received only a week after the procedure, the entire process was smooth, sympathetic, and helpful. Our dog tore her ACL, and after the Xrays we found that she would need surgery. I phoned to ask if the diagnostics were covered; they are. The associate went on to tell me about preapproval, and guide me through the process. The check arrived within a week, and there were no nasty surprises. We are so pleased and impressed with the service!
- INSURER:
Trupanion
- POSTED: 09/24/2015
- BY: Eileen
- BREED: Old English Bulldogge
- AGE OF PET: 7 - 10
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ACL repair
From the very first phone call, which was answered by a friendly and very helpful woman, to the check, received only a week after the procedure, the entire process was smooth, sympathetic, and helpful. Our dog tore her ACL, and after the Xrays we found that she would need surgery. I phoned to ask if the diagnostics were covered; they are. The associate went on to tell me about preapproval, and guide me through the process. The check arrived within a week, and there were no nasty surprises. We are so pleased and impressed with the service!
- INSURER:
Trupanion Canada
- POSTED: 09/24/2015
- BY: Eileen
- BREED: Old English Bulldogge
- AGE OF PET: 7 - 10
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They are the best!
We have been with Embrace for over a year--and not once have they failed to answer all our questions, respond immediately with caring customer service and treat our Brittany Rustee as a member of their family.
- INSURER:
Embrace
- POSTED: 09/24/2015
- BY: Mary
- BREED: Brittany
- AGE OF PET: Over 11 years
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Superb Service
I am absolutely satisfied with the superb service and very quick hassle-free manner that Trupanion handled my claim. They very efficiently contacted the vets and got the medical records supporting the claim and paid it with extraordinary promptness.
- INSURER:
Trupanion
- POSTED: 09/21/2015
- BY: Ceiligh
- BREED: Border Collie
- AGE OF PET: Over 11 years
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Superb Service
I am absolutely satisfied with the superb service and very quick hassle-free manner that Trupanion handled my claim. They very efficiently contacted the vets and got the medical records supporting the claim and paid it with extraordinary promptness.
- INSURER:
Trupanion Canada
- POSTED: 09/21/2015
- BY: Ceiligh
- BREED: Border Collie
- AGE OF PET: Over 11 years
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Rapid response to claims
I am delighted by Embrace's rapid response to my insurance claims. I researched several pet insurance providers before selecting Embrace for its better coverage at a better price.
- INSURER:
Embrace
- POSTED: 09/12/2015
- BY: Pamela
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Great Customer service
Professional and quick follow up. We had a problem that we thought we had not received a claim check in the mail...they quickly researched it and reissued a check. Thank you
- INSURER:
Embrace
- POSTED: 09/11/2015
- BY: Alice
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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The BEST thing we did for our Puppy!
Our 7 month old puppy, Zoey, was diagnosed with right hip dysplasia and needed major hip surgery. Trupanion approved the claim right through the vet who submitted the claim. Easy, simple and no hassle. A claim representative even called us to confirm the approval and assure us that everything would be handled. So happy that we chose the best pet insurance company!!
- INSURER:
Trupanion
- POSTED: 09/10/2015
- BY: Ruth
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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