Never had a bad experience with any trupanion employee
Never had a bad experience with any trupanion employee
- INSURER:
Trupanion
- POSTED: 12/14/2022
- BY: Jeff
- BREED: French Bulldog
- AGE OF PET: 4 - 6
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Poor customer service
I recently submitted a claim for which Trupanion deducted $200. I have made three attempts through email to find out why the deductible was applied. I have yet to receive ANY feedback. I think this is totally unacceptable given the expense of this program.
- INSURER:
Trupanion
- POSTED: 12/13/2022
- BY: Celia
- BREED: Tabby
- AGE OF PET: Over 11 years
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Very satisified!
Our beloved Goldendoodle was diagnosed with lymphoma this summer at the age of 8 1/2. She has been receiving chemo treatments for the past 5 months that have saved her life! I don't know what we'd do without our insurance, as our bills will exceed $10,000 and we've paid a fraction of that. The claims process is very easy and I've received reimbursement into my bank account typically within 2 days.
- INSURER:
Healthy Paws
- POSTED: 12/13/2022
- BY: Lisa
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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Great, efficient, affordable service
When I adopted my rescue pup, I wanted to get insurance since he's little and could very easily be hurt by a large dog, car, etc. I hadn't had any major issues with him in the first couple years, but then he decided to eat a large amount of plastic a couple of weeks ago, which required surgery to extract. HealthyPaws quickly approved and reimbursed my claims within just a few days of me submitting invoices and medical records! It was a very easy process, and the cost of coverage is reasonable, especially compared to some other plans I looked into. I have recommended HealthyPaws to several friends! (And my baby is doing very well; I doubt he learned any lessons from this, but I sure have!)
- INSURER:
Healthy Paws
- POSTED: 12/13/2022
- BY: Dianne
- BREED: Chihuahua
- AGE OF PET: 4 - 6
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Friendly fast response.
Friendly fast response. Still waiting for the claim to be settled
- INSURER:
Trupanion Canada
- POSTED: 12/13/2022
- BY: Jan
- BREED: Biewer
- AGE OF PET: 7 - 10
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Super fast and efficient claim process
I am blown away by how easy and efficient it has been for to help our pupper in his time of need.
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Super friendly and helpful service
Super friendly and helpful service
- INSURER:
Trupanion
- POSTED: 12/13/2022
- BY: James
- BREED:
- AGE OF PET: 0 - 3
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No one is perfect.
No one is perfect. Trupanion is efficient, courteous, and easily accessible.
- INSURER:
Trupanion Canada
- POSTED: 12/13/2022
- BY: David
- BREED: Miniature Dachshund
- AGE OF PET: 4 - 6
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The Pitbulls that were treated like Gold
Outstanding to deal with! No nonsense, they pay as they say, and are there when I have needed them! I have 2 pit bulls, and they both have had PTLO operations. One at 2.5yrs old and recently my 7 yr old.
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