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I submitted two claims yesterday and this morning both have been approved for 90%! Thanks to Trupanion I can get my girl the help she needs. Submitting claims is easy and approval comes quickly.

I had to take my 4 year old dog to an emergency vet late one Sunday evening. Turned out she had an anaphylactic reaction to something and she could have died if she didn’t get to a vet. She was given IV, cold plasma, they did an ultrasound and she had to stay there overnight. Healthy Paws insurance handled my claim so quickly and even sent an email several days later to see how Juliet was doing. I was so grateful. I recommend Healthy Paws Insurance to every pet owner.

I cannot believe I waited so long to look into pet insurance and I am so glad I have chosen Lemonade. My claim was reviewed so fast and payouts for claims are also super fast. Everything with the policy is easy to understand and if there is something that you don't understand, Lemonade is so wonderful in helping answer questions. They are patient with your questions and make sure you are satisfied. I would recommend Lemonade for pet insurance to anyone and everyone!!!

My claim was processed super quickly, and the agent who was on the claim was very clear with her emails and expectations of when to recieve the claim. I have no complaints!

Pets plus us has provided very fast, efficient and peaceful service during our pets injury and surgery period. Claim process was very easy n fast. Because of pets insurance out family didn’t had to suffer in financial distress nor we let our pup suffer. Best decision to go with Pets plus us. Thank you for your support and your service.

Claim process was easy and seamless.

Very happy with Lemonade Ins. Our dog is a rescue and not knowing her past makes us nervous about her health. It great having the piece of mind to know we can take her to the vet without worrying about breaking the bank.

The wait time to start the plan was a little long and I had to follow up to make sure it was active and the first claim took a bit longer because I had to set up the process to receive the funds but after that all other claims were processed quickly and the payments were very quick. All communication has been great. I would have given a 5 if the customer onboarding was a bit better.

Had 2 claims processed quickly and efficiently! Very, very happy with ASPCA Pet Insurance!

There was a near-death experience for my 4-year-old cat in January. I was fortunate to have planned ahead buying insurance for him. I regret buying it through MetLife. In order to verify coverage and the timing of claim settlement, I contacted MetLife and was told that that filing claims was simple, and that payments would be processed promptly. After nearly three months, I have finally got his $5,000 claim payment. The app gave the impression of being both user-friendly and informative at first; after all, it informed me that my claim had been granted and that my funds would be paid within days. On the first contact, there was some misunderstanding and the person gave the vague instructions to "check my mailbox" because they were unsure of where the payment had gone. Following a second contact, I was informed that additional documentation from his visit was required, which I promptly provided. On the third attempt, I was informed that the vet had made a mistake in his record regarding the timing of his last vaccine, even though he was experiencing an acute pancreatic episode. I was told to submit more paperwork that day to clear things up. The next call confirmed that the last instructions were in error and that the funds were en route. The next call was to clarify that it would take 45 days for the appeal to be reviewed. On top of the $10,000 vet cost, I have already paid about $400 in interest. The app provides inaccurate information and requires persistent follow-up, which significantly prolongs the claim process. It is their carelessness that has caused all of this, so I wish they would pay my interest charges. This has the potential to completely devastate someone's life.