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From my initial phone call - to your notification of payment of my claim, as always, your response was friendly and quick. My cat Sam and I are so fortunate to have you as our insurance provider. Thanks So Much Again Daniel Price and Sam

Just a quick one as I have written many reviews about this carrying company. Customer services on the phone--wow! so helpful and knowledgeable--hard to find this time of caring--what am I saying can never find it anymore! Our 11 year old Brittany has had a health issue that will progress until -- it will take her from us. Embrace has worked with our Vet--called them and worked with us in helping us make sure she is covered for this illness. If my dog could talk--I know she would say thank you for all Embrace does for her.

We were impressed with the team and their explanations of benefits for both our dogs. In a world that lacks customer service they get an A++++

We were impressed with the team and their explanations of benefits for both our dogs. In a world that lacks customer service they get an A++++

Our 9 year old Chocolate Lab has been diagnosed with Mass Cell Tumors. Just hearing about a cancer tumor turns your life upside down. But to hear it 3 times in 5 months is even more troubling. Then you try to figure out how you are ever going to be able to give you kid the treatment she needs. Thanks to Embrace we were able to have all the surgeries done. Our girl is doing great. Thanks Again Embrace

Our 9 year old chocolate lab has now developed 3 separate Mass Cell Tumors. When you hear the word Cancer things become very emotional and uncertain. Thanks to having a company like Embrace we were able to have surgery on our girl all 3 times. Without the insurance I am not sure how we could have afforded the care our girl needed. I tell everyone who get a puppy about your company. When you do have to make a claim the process is very easy and I still can't believe how fast I received my reimbursement.

I've been using Embrace for a few years now. Anytime I have a question or concern their customer support team is always able to answer and is always very pleasant. Coverage has been exactly what they claim it will be and I haven't experienced any surprises.

And won ! I bought a beautiful AKC white Labrador puppy and my Vetsuggested pet insurance in the event of a major medical event growing up. Instinctively, I thought I may never need it and it wasn’t “going to be a good deal”. A little over a year after signing up Pippa hurt her leg chasing the tennis ball. Several Office visits, X-rays and RX’s etc and the bill was well over $600.00 After a reasonable deductible Tru-panion very promptly paid per their terms. Whew ! A decision to go with Tru Panion was a good one with practicality triumphing over instinct. And I won !

And won ! I bought a beautiful AKC white Labrador puppy and my Vetsuggested pet insurance in the event of a major medical event growing up. Instinctively, I thought I may never need it and it wasn’t “going to be a good deal”. A little over a year after signing up Pippa hurt her leg chasing the tennis ball. Several Office visits, X-rays and RX’s etc and the bill was well over $600.00 After a reasonable deductible Tru-panion very promptly paid per their terms. Whew ! A decision to go with Tru Panion was a good one with practicality triumphing over instinct. And I won !

My dog Chance was hit by a car 7 months ago and had to have an surgery then to repair a fracture and luxating tarsal joint. 6 weeks post-op the plate placed to repair the damages became severely infected and needed to be removed. The problem was, the plate could not be removed until the joint was stable on its own or until he was healthy. 7 months later, Chance had his second surgery. Both surgeries were covered by Trupanion and both times they got back to me almost immediately to say I was approved. When I had called with questions I got wonderful customer service. Chance is now doing wonderful!