A Domestic Squabble Between Our Two Cats
. . . . resulted in a nasty bite on one cat's tail. Fortunately, we got the younger cat to the doctor in plenty of time to avoid an abcess or other uncomfortable situation. Were were not insured, we might have taken a "wait and see" approach, which often results in further trouble, and more expensive medical care in the end. Pets Best turned our claim around in only a few days—in time for Christmas! The older cat is adjusting to a new family member, who is doing well—and so are we.
- INSURER:
Pets Best
- POSTED: 12/19/2015
- BY: Winona
- BREED: Domestic Mediumhair
- AGE OF PET: 0 - 3
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exceed my expectations for any insurance company!
Bo is our first ever dog (or pet for that reason). I was recommended to carry an insurance on a puppy. Not knowing what to expect, and usually not being a fond of insurance companies in general, I was hesitant. I made some research, and Healthy Paws looked a lot more sincere. I decided to purchase and wait and see for one year if I will ever need to use the insurance. Sure enough Bo had a major surgery at 9 months and second at 23 months. Healthy Paws covered everything in the agreement, with no questions, and followed up on Bo asking how he was doing. The claims were processed within 2-3 days. Online submission of the receipts is very convenient. i have been recommending Healthy paws to anyone I meet now. It is a great company, with great service and they really love animals!
- INSURER:
Healthy Paws
- POSTED: 12/17/2015
- BY: Aysim
- BREED: Siberian Husky
- AGE OF PET: 0 - 3
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Great service
I looked through many Pet insurance options and found Embrace to be one of the best. They have affordable rates, and if you have two pets on your insurance, you get a discount for the year. The staff is very friendly, and the process of putting through the claims is easy!
- INSURER:
Embrace
- POSTED: 12/16/2015
- BY: Lisa
- BREED: American Shorthair
- AGE OF PET: 7 - 10
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i think they were great !!!!!
got my dog from a resue shelter and shortly after getting him he started scrathing brought him to the vet and the bills started piling up my husband said dont get the insurance but like most of the time i didnt listen to him it payed off after a small deductable they started paying for testing and know allergy meds very pleased with them great service and very friendly reps to talk to uit took them about 2 weeks to process the claim
- INSURER:
Trupanion
- POSTED: 12/14/2015
- BY: donna
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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i think they were great !!!!!
got my dog from a resue shelter and shortly after getting him he started scrathing brought him to the vet and the bills started piling up my husband said dont get the insurance but like most of the time i didnt listen to him it payed off after a small deductable they started paying for testing and know allergy meds very pleased with them great service and very friendly reps to talk to uit took them about 2 weeks to process the claim
- INSURER:
Trupanion Canada
- POSTED: 12/14/2015
- BY: donna
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Very supportive
I found the whole team very supportive during the claim process. My pet's issue could have been so much more serious than what it turned out to be. I was a little stunned by my pet's ordeal. I could not remember how to file my claim, and the agent was really kind and took everything over the phone and started my claim. They kept me advised of the status of the claim. The claim was processed in less than 2 weeks. I had trouble reading the claim summary, and again the team was very patient and understanding in helping me understand the claim summary. So with their help, I only had to worry about caring for my pet, and getting my little one healthy again. Thank you all!
- INSURER:
Trupanion Canada
- POSTED: 12/09/2015
- BY: Lynn
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Very supportive
I found the whole team very supportive during the claim process. My pet's issue could have been so much more serious than what it turned out to be. I was a little stunned by my pet's ordeal. I could not remember how to file my claim, and the agent was really kind and took everything over the phone and started my claim. They kept me advised of the status of the claim. The claim was processed in less than 2 weeks. I had trouble reading the claim summary, and again the team was very patient and understanding in helping me understand the claim summary. So with their help, I only had to worry about caring for my pet, and getting my little one healthy again. Thank you all!
- INSURER:
Trupanion
- POSTED: 12/09/2015
- BY: Lynn
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Fast, easy and exactly as described upon start-up!
Our 6 mo. old puppy Super Grover ( Shephard/ Great Pyr.) took advantage of a chaotic situation and got into the trash on Thanksgiving. He grabbed a ball of tinfoil (a split second is all it took) and swallowed it before we could remove it from his mouth. We were away with family in Maine called the emergency vet on call at home. They walked us through all the signs and symptoms of distress we should look for. He was passing it for a few days until Sunday at 4am. He began vomiting and a good amount of tinfoil was expelled. At this point we rushed him to an emergency vet in Maine to see if he was stable enough to get home. He was and we were able to bring him home to our go to emergency hospital in MA. They were able to do X-ray's Bloodwork and clear Grover with specific discharge instructions. During this time the hospital was able to help us begin a claim and start the process. We were pre-approved and the hospital submitted the final paperwork necessary. We received a confirmation email the next day and a claim check within a week. We were skeptical of pet insurance in the past but after having a dog in the past with many medical issues, We felt it would be worth it to try. When we adopted Grover he came with a one month free trial. After some deliberation we decided it would be worth it to try. We very happy with that decision and could not be happier with the service we have recieved so far. We have spoken to customer service representatives on a few occasions who have been professional and curtious.
We would highly recommend this company to anyone with an animal.
- INSURER:
Trupanion Canada
- POSTED: 12/09/2015
- BY: Deanne
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Fast, easy and exactly as described upon start-up!
Our 6 mo. old puppy Super Grover ( Shephard/ Great Pyr.) took advantage of a chaotic situation and got into the trash on Thanksgiving. He grabbed a ball of tinfoil (a split second is all it took) and swallowed it before we could remove it from his mouth. We were away with family in Maine called the emergency vet on call at home. They walked us through all the signs and symptoms of distress we should look for. He was passing it for a few days until Sunday at 4am. He began vomiting and a good amount of tinfoil was expelled. At this point we rushed him to an emergency vet in Maine to see if he was stable enough to get home. He was and we were able to bring him home to our go to emergency hospital in MA. They were able to do X-ray's Bloodwork and clear Grover with specific discharge instructions. During this time the hospital was able to help us begin a claim and start the process. We were pre-approved and the hospital submitted the final paperwork necessary. We received a confirmation email the next day and a claim check within a week. We were skeptical of pet insurance in the past but after having a dog in the past with many medical issues, We felt it would be worth it to try. When we adopted Grover he came with a one month free trial. After some deliberation we decided it would be worth it to try. We very happy with that decision and could not be happier with the service we have recieved so far. We have spoken to customer service representatives on a few occasions who have been professional and curtious.
We would highly recommend this company to anyone with an animal.
- INSURER:
Trupanion
- POSTED: 12/09/2015
- BY: Deanne
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Best health insurance I've had for humans or pets
Above and beyond, the people at Trupanion are their best asset. The caring staff at Trupanion, especially their customer service reps, are compassionate, knowledgeable, and efficient. The claims process is simple and straightforward and extremely efficient. I highly recommend Trupanion to anyone who owns a pet!
- INSURER:
Trupanion
- POSTED: 12/07/2015
- BY: Michael
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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