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My dog needs medicine for her ears. She had 2 knee surgeries prior and each and every claim that has been submitted the check has been mailed to my home within 10 days. So glad we have this pet insurance, the best thing I did for my dog, knowing she can get the care she needs with help from Trupanion.

My dog needs medicine for her ears. She had 2 knee surgeries prior and each and every claim that has been submitted the check has been mailed to my home within 10 days. So glad we have this pet insurance, the best thing I did for my dog, knowing she can get the care she needs with help from Trupanion.

We signed up for a free 2-month trial through our vet's office at a routine visit. 2 weeks later, our 6-month old puppy fractured her knee while playing! Embrace was so helpful and covered all the costs for her surgery, pre-and post-operative care, and her follow-up X-rays a few weeks later. This was very expensive and had we not had the coverage, we were unsure how we would cover it. I was so impressed that they paid out all the claims and ALL during our Trial period!! We immediately knew we would continue using them for pet insurance and are so glad we did. Highly recommended! And great, prompt, courteous customer service always. Claims are extremely easy to submit too, some of them were also submitting for us directly through our Vet's office or the Vet hospital.

I don't even know how to put this into words about how good this Pet Insurance Company and the Owner and the people whom work for her are. But my Baby Zeus a 8yr Rottweiler was diagnosed with Bone Cancer and if he was not Embraced with this Health Insurance he would have no chance at all. This company is one of the most outstanding insurance companies I have ever been a client of. I tell everyone of my friends if they love there pets they need this insurance, even my local Vet is now telling his clients about Zeus and Embrace. I can not thank them enough, some of the girls even call to check on Zeus. Talk about kind and loving!

I don't even know how to put this into words about how good this Pet Insurance Company and the Owner and the people whom work for her are. But my Baby Zeus a 8yr Rottweiler was diagnosed with Bone Cancer and if he was not Embraced with this Health Insurance he would have no chance at all. This company is one of the most outstanding insurance companies I have ever been a client of. I tell everyone of my friends if they love there pets they need this insurance, even my local Vet is now telling his clients about Zeus and Embrace. I can not thank them enough, some of the girls even call to check on Zeus. Talk about kind and loving!

Maxxi (2yo Maine Coon male) was rushed to emergency room (having "explored" a garbage can and swallowed two 48" shoelaces). He had emergency surgery and we didn't know how involved it would be as he was looking pretty bad. The "Embracers" at Embrace pet insurance were lovely human beings. Empathetic and positive. Just what you need at a trying time in your pet's life. Needless to say, ALL claims were honored completely as promised, and paid promptly (even better) through direct deposit! I never used pet insurance before (and regretted it then), but the financial stress lessens knowing you won't be paying out large amounts of money at an already stressful time. We almost lost him and he is now doing great! I don't know what more anyone could expect of a pet insurance company. I did a lot of research and comparison shopping before signing up (as I do), and felt I made the best choice for me.

This is the second pet insurance company I have dealt with. My first experience was with VCA for our older lab. Trupanion is so much easier to deal with. They stay in contact every step of the way. They confirm when they receive your initial claim, email during processing and at the end with the final conclusion. I was very happy dealing with them for my first two claims. I have a 6 month old French Bulldog. She has had ear infections and had sinus surgery - Trupanion helped with a portion of both bills.

This is the second pet insurance company I have dealt with. My first experience was with VCA for our older lab. Trupanion is so much easier to deal with. They stay in contact every step of the way. They confirm when they receive your initial claim, email during processing and at the end with the final conclusion. I was very happy dealing with them for my first two claims. I have a 6 month old French Bulldog. She has had ear infections and had sinus surgery - Trupanion helped with a portion of both bills.

After having to take our dog to the 24 hour emergency vet due to persistent vomiting and dehydration, which was a scary experience for all, we were relieved by how easy the claim process was with Embrace. Within less than a week of submitting the claim we received our explanation of benefits and reimbursement. Thanks for the prompt service! Layla is well and back to being a little scoundrel

I've submitted many claims over the years for my now 11 year old dog, with no issues on reimbursement. They reimburse according to the amounts they disclose when you are considering your policy. No complaints here.