Trupanion Helped Save our Lucie
Prompt response to claims.
Friendly Staff
- INSURER:
Trupanion
- POSTED: 12/18/2022
- BY: Rhonda
- BREED:
- AGE OF PET: 0 - 3
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Fast and Simple!
Because enrollment was fast and simple!
- INSURER:
Trupanion
- POSTED: 12/18/2022
- BY: David
- BREED: Labrador Retriever (Chocolate)
- AGE OF PET: 0 - 3
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Problem setting up on-line acct
Sales rep was very helpful and patient. My main problem was trying to set up an online account. It kept rejecting my password. I called a service representative and neither of us to get it to work. Also after I gave the sales lady my info abd set up the deductible to be adjusted after 30 days, I still kept getting emails telling me I needed to do something or my insurance would lapse after Jan 16. Again I called another customer service representative to see if I was completely enrolled and had done all I needed to. I think I got 5 emails after spending an hour on the phone with your agent. Just unnecessary emails to have to go through to make sure I had done everything.
- INSURER:
Trupanion
- POSTED: 12/18/2022
- BY: Christy
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Great coverage with easy enrolment
It was easy to enroll and it seems like excellent coverage for my pet.
- INSURER:
Trupanion Canada
- POSTED: 12/18/2022
- BY: Carol
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Great customer service
The service rep was very nice
- INSURER:
Trupanion
- POSTED: 12/18/2022
- BY: Ann
- BREED: Cavapoo
- AGE OF PET: 0 - 3
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Initial Enrollment Opinion
The service/sales tech on the line was very thorough and informative. No evasive answers or red tape. Made me feel comfortable and confident about the insurance plan.
- INSURER:
Trupanion
- POSTED: 12/18/2022
- BY: Charles
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Signing up for Trupanion Pet Insurance
Signing up was not much trouble. Also spoke with someone via telephone
- INSURER:
Trupanion Canada
- POSTED: 12/18/2022
- BY: Cassie
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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As usual, a great experience!
This is my second claim and again it was fantastic. Very quick and such an easy process!
- INSURER:
Trupanion
- POSTED: 12/18/2022
- BY: Donald
- BREED:
- AGE OF PET: 0 - 3
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