4
out of 5
Verified
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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
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5
out of 5
CSal
We originally enrolled our pets with PetOne, and thought that bad changes were going happen when MetLife took over our policies, but so far our experience have been very positive. The claim process has been improved and customer service is very responsive. Great experience overall and we highly recommend protecting your precious pets with MetLife.
- INSURER: MetLife
- POSTED: 12/27/2022
- BY: Carlos
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 0 - 3
5
out of 5
Verified
Healthy Paws - very positive experience!
Healthy Paws made submitting and processing my pet's health claims very fast, easy, and positive. I was very relieved to have their substantial coverage/reimbursement to help offset my kitty's vet tests & treatments so that she could get the very best care to keep my very cherished little lady as healthy and happy as possible!
- INSURER: Healthy Paws
- POSTED: 12/27/2022
- BY: Bridget
- BREED: Himalayan
- AGE OF PET: 7 - 10
1
out of 5
Verified
Buyer beware when you need claim reimbursed
My healthy dog on this insurance with no issues since 2019. He got a benign tumor that had to be removed in September. Still not reimbursed correctly for coverage n filing appeals. Going to better business bureau next. Canceled insurance for him n my Maltese pup.
- INSURER: Healthy Paws
- POSTED: 12/27/2022
- BY: Vicki
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 0 - 3
1
out of 5
Verified
Scam Company
Healthy Paws is a scam company. I signed up well over a year ago. I uploaded all the medical paperwork I had at the time for both my cats. I had just brought both to the vet right before I signed up, so it was nice and easy since both had recent checkups.
Flash forward to now. I have had an open claim for a month for a sick cat. She still needs more work, but I can't even get them to approve the first work. They keep telling me they have to deny the claim due to insufficient vet records. They've called the wrong vet twice now, and mine once. They have all the records.
Every time I call the rep tells me "we have all the paperwork we need, if the cat has only been to the vet once, right after adoption, then that's all we need" yet every time the claim gets declined. I call back and the rep says "No we have all the paperwork, the adjusters are just like this", they re-open it, then we repeats this song and dance.
The goal of this company is to collect your premium monthly (which they keep hiking), then keep you running and decline your claim to avoid payouts.
- INSURER: Healthy Paws
- POSTED: 12/27/2022
- BY: Anthony
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
MET LIFE FOR MY NEW BEAGLE PUPPY
I have been raising Beagles since 1969, so far there have been eight Beagles in our family. We did not have any children from our marriage of 52 years. The Beagles have always been our children.
The cost of vet services is going up and if there is a serious problem for a pet,
I decided to get an insurance policy to offset the vet bills. I am glad to have the Met Pet Insurance now.
- INSURER: MetLife
- POSTED: 12/27/2022
- BY: DAVID
- BREED: Beagle
- AGE OF PET: 0 - 3
5
out of 5
Verified
Past experiences with Trupanion made me continue coverage with new puppy.
Past experiences with Trupanion made me continue coverage with new puppy. Logan's helpfulness and reassurance with recent claim reaffirmed my decision.
- INSURER: Trupanion
- POSTED: 12/27/2022
- BY: Ruth
- BREED: Mixed breed
- AGE OF PET: Over 11 years
5
out of 5
Verified
5
out of 5
Verified
friendly efficient explained what I needed to do and then followed up with an email supporting the information she had given me on the phone.
friendly, efficient, explained what I needed to do and then followed up with an email supporting the information she had given me on the phone. She included the necessary forms to pursue a claim.
- INSURER: Trupanion Canada
- POSTED: 12/27/2022
- BY: Judith
- BREED:
- AGE OF PET: 0 - 3