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Nationwide has always been helpful when I’ve had to submit a claim. They are great at letting you know that they've received the paperwork and payment is prompt.

I thought I had gotten good coverage for my pup. She attends day care and dog park. The vet has on occasion told me to drop s sample and if it's not within the visit its not paid for. Frustrating but learning

My only concern is that, we always can't come up with the up front cost of Jack's major health issue and wish you would have the vet office reimbursement instead.

Our lab puppy had been dealing with some stomach issues and it took us multiple vet visits to get the issue resolved. Healthy Paws made the process and the financial impact tolerable. Thanks everyone at the Healthy Paws Team!

From the time I first enrolled my cat in a ASPCA insurance policy, I have had excellent customer service representatives help me with any and all questions. I am impressed with their professional and friendly manners, and appreciate that they refer to my kitty by name. I recently submitted a claim electronically, and found the process to be very user-friendly. I also heard back about my claim in a timely manner, and their remittance aligns with what I expected from my policy.

I appreciate the quick claim return. I submitted a claim and was reimbursed with in the week.

Thank you for taking care of Mario, our 9 year old Beagle. You've taken care of coverage of many routine and health issues these past 9 years. He just had surgery on his torn cruciate, and is recovering well so far. Easy talking to customer service in advance, and easy to file the claim.

This is our second year of having insurance and we were not really sure if it was a smart decision. It was THE BEST decision! The peace of mind that we have now for both our dogs is undeniable. Our oldest is a big klutz and what started as a bump on his leg turned out to be infection that lead to a few weeks of antibiotics and scrubbing his paw and follow ups, etc. Submitting the claims are easily done online and within days the money is deposited into my account that I set up electronically. Again, very easy! Customer Service has been great when I had a question regarding amounts.

The peace of mind that comes with a nationwide policy for my dog is unprecedented. The ease of filing a claim, the ability to speak with a live human being located within the United States and so many other factors make the choice of nationwide so easy. I would not own a dog unless he was covered by a nationwide policy.

I have been so pleased with the ease of submitting claims via the app. This results in quick processing and payment of claims. Plus having that added comfort of coverage makes it less stressful when necessary testing is needed.