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We continue to be amazed at the prompt response to our claims for our dog, Herman. I mention Trupanion at every opportunity as the best pet insurance on the market.

My fur baby has lots of health problems and it would be very expensive to try and pay all the bills without insurance. They have always been very prompt with claims and customer service is very courteous and helpful . I recommend them to everyone I know with pets!!! They're awesome!

My fur baby has lots of health problems and it would be very expensive to try and pay all the bills without insurance. They have always been very prompt with claims and customer service is very courteous and helpful . I recommend them to everyone I know with pets!!! They're awesome!

I have a new kitten, purchased an Embrace policy for him because of course, he is a family member. I took him to the vet on 07/20 for a wellness visit. I faxed over my claim form on 07/21 and received an email today, 07/24 notifying me that my reimbursement would be direct deposited into my account today!!! What FAST and AMAZING service. I have always gotten friendly, helpful people when calling with a question as well. Best purchase ever made!

I learned about Embrace pet insurance at the HSUS Expo 2015. I was offered a two month trial and although I was skeptical, I took it. Towards the end of the trial a visit to the vet revealed my cat, Bindi, was in chronic renal failure. It came on very suddenly and was a huge shock. After conducting Bindi's health record review Embrace covered everything ordered by the vet. Dealing with CRF is very stressful, but knowing Embrace is there to help with the financial strain makes it a little easier. Everyone at Embrace is very nice, helpful and patient.

Trupanion has allowed me to take the best possible care of my pet without having to worry about the financial burdon. Trupanion has made the claims process easy and efficient. I'm so happy with their service- I recommned them to everyone with a pet and will always have insurance for all of my animals.

Trupanion has allowed me to take the best possible care of my pet without having to worry about the financial burdon. Trupanion has made the claims process easy and efficient. I'm so happy with their service- I recommned them to everyone with a pet and will always have insurance for all of my animals.

Thank you so much, truly a pleasure working with you all. You made it very easy. We also really appreciate your follow-up email checking on our dogs; very kind and thoughtful.

I bought a policy in June 2014 and have only had to make claims for Wellness visits so far. My cat is 9 and incredibly healthy. I'm very pleased with the customer service and the easy to understand contract. The first wellness claim that I had (flea medicine) was in September 2014 and it took a WHILE to get that pushed through. They were working on bettering their systems, they told me. Last week (March) I submitted a second Wellness claim (for routine blood work) and the reimbursement was in my bank account in literally 4 days. I was completely shocked (in a good way)! I'm leaving a 10 star rating for now until I can give a more rounded review as things progress with the company. I'm very interested to see how much the annual premiums actually increase upon renewal and how easy it will be to submit and be reimbursed for accident or illness claims. I do expect the premium to rise, of course, and if it is not a ridiculous amount then not only will I keep my policy but I'll add my other cat (4 year old) on there too.

My dog got so sick with pancretites and had to go to the hospital for 4 days, didn't even know if she would make it, the bill was over 4000. and VIP paid just about the whole bill. They have always paid good, I have had them for years, I recommend them. But if your dog has a pre existing condition, they will not pay for that!