Customers Beware!! Do not honor policy
I recently filed my first claim with this company. They denied the claim stating a 14 day grace period, which the policy clearly states a 3 day grace period for an injury!! They denied the prescription reimbursement for pain medicine. Which was also covered under the policy. There was no arguing with the lady, she just kept saying the same written message for all claims, denied!!!! I cancelled my policy with this company, obviously they want your monthly premium but find any and all excuses to not pay anything! Once again I have the policy downloaded and it clearly states a 3 day grace period!
- INSURER:
Pets Best
- POSTED: 11/11/2019
- BY: Glen
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Great service.
Claims were handled in a quick and efficient manner.
- INSURER:
Nationwide
- POSTED: 11/08/2019
- BY: JAMES
- BREED: German Shepherd
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Best decision ever to get Nationwide
The best decision I made for my furbaby to get Nationwide pet insurance. They pay claims quickly and have few items not covered
- INSURER:
Nationwide
- POSTED: 11/05/2019
- BY: Laura
- BREED: English Bulldog
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Easy to submit and quick to complete
Submitting online is easy and I get a response within a week.
- INSURER:
Nationwide
- POSTED: 11/04/2019
- BY: Chris
- BREED: German Shepherd
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great service
Thanks for helping to care/treat my dog. I would be lost without Nationwide pet insurance.
- INSURER:
Nationwide
- POSTED: 10/29/2019
- BY: Margie
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Awesome. Very easy to file a claim.
Awesome! Very easy to file a claim. Great customer service.
- INSURER:
Nationwide
- POSTED: 10/29/2019
- BY: Nancy
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Claim payments have improved 100%
I recommend Nationwide Pet Insurance to everyone O speak with. I gave a very high recommendation to my vet, Rensselaer Pet Care. Customer service could use some work with individuals out payment of claims has improved. When VIP claims were paid within a week, Nationwide was at least 3 weeks, the last two claims have been paid very quickly, so great job on correcting this issue. Keep up the great work! I continue to be your advocate!
- INSURER:
Nationwide
- POSTED: 10/28/2019
- BY: Janna
- BREED: Boxer
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
I recommend Nationwide pet insurance to anyone with a pet
Nationwide is awesome & affordable. I barely paid anything for my dog's annual shots/preventative visits. The plan I have even covered his nail trimming! Claims are super easy to file online. You just upload a picture of your vet bill & send it in. It gives me peace of mind knowing that if something ever happens to my dog I wont go into debt trying to pay for his medical expenses and the reimbursement check arrived fairly quickly. Thank you Nationwide!
- INSURER:
Nationwide
- POSTED: 10/28/2019
- BY: Jillian
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No