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Trupanion saved me thousands of dollars on my dogs TPLO surgery! I'm so glad that my dog is insured by them! Trupanion does pay out their claims and I had no problem at all with the process. I submitted my claim on a Sunday and by Tuesday my money was I'm my account. Trupanion makes it very clear what is and what isn't covered before signing up so anyone considering it just has to make sure they read everything before.

Compassionate and kind customer service. Super easy and very fast claims processing. You guys are the best. Have already recommended!

Always an easy process

Ease of entering claims and speed of resolution and payment

Trupanion increased my rates by >20% after my first year of coverage despite the fact that I never made a claim nor missed a payment. I called to question the increase and they suggested I look elsewhere for coverage if it was too much. So, after just one year, I have to begin researching and comparing coverage AGAIN. And with another year of age, my dog will only be harder to find reasonable coverage for. And Trupanion can only say: "Take it or leave it." I understand small yearly increases, but 20% is absurd, especially after the first year. Am I to expect 20% next year and the following years as well? I'll be paying double within 3 years even if I make no claims. Don't trust that your "competitive" rate will stay anywhere near competitive after the first year. Expect to begin looking for a new insurer all over again.

Trupanion has been very efficient and clear in handling my claims. After the initial claim the subsequent claims were processed and my account credited within a few days. They answer their phones, and everyone I spoke with was always clear and competent. I would highly recommend them.

A little confused what was covered and why somethings were not??

Because all pets are a part of our family, and insurance is important for all family members ;)

Trupanion is simply the best! They are extremely helpful, and you can tell they truly care about your pet. I am beyond grateful for the service and assistance they provided when my pet needed surgery.

Lucas was very attentive, knowledgeable and concerned about my pet.