Find and read reviews with confidence

The claim process is very easy and depending what you choose on your policy it is clear what you are going to get reimbursed. When I submitted my claims I received the money within just a few days. It is worth to have this insurance, it will ease your mind!

I am amazed at the quick turnaround from this company. Whenever we have sent in a claim, we have gotten a confirmation of receipt of our claim in less than 48 hours - often 24. Then we received our 2 reimbursements in less than 2 weeks. When does this ever happen? They are also wonderful on the phone. I also appreciated the e-mail wanting to confirm that I had received the checks they had sent me . Best customer service I have ever experienced . So glad I found this company!

My reimbursement after deductible was prompt. I am happy with their customer service, and although their premiums are rather expensive, close to $90/month, I have been happy with the service.

My year old Labrador was diagnosed with bilateral bone chips in his elbows. Healthy Paws made the process easy and care free, and were truly a joy to deal with. After receiving the check to cover the surgery I then received an email checking in on the well being of my dog. If you are looking for a Pet Insurance company Healthy Paws is the only way to go!

I rarely write reviews, but I feel compelled to do so regarding Healthy Paws Pet Insurance ("HP"). They truly are the gold standard of pet insurance. Why do I think HP is outstanding? Because of their excellent medical coverage and customer service. There is always a helpful HP representative who promptly and competently answers any questions. The processing of a claim couldn't be easier. And when I have filed a claim I promptly hear back from HP confirming receipt of the claim and its status. I received in days, not weeks, 90% reimbursement of medical costs incurred, which is excellent coverage. The quick reimbursement is especially impressive and appreciated as my dog'ssurgery for a severe tibia fracture was approximately $6000. HP was also so thoughtful in sending kind inquiries and wishes regarding my dog's recovery. I highly recommend Healthy Paws for pet insurance. They are simply the best!

I have had Embrace for several years now for my 2 Dalmatians. In the past year I have had one dal with bladder stones and this one with ACL surgery and now a UTI/vaginitis. My vet fills out the form, it is sent and the claim is processed and I get an email in no time. I am so happy I picked Embrance. There is no hassel and my dogs are able to have medical care that they need. Although no one wants to think you need insurance, until the time the bill is expensive and then you wish you had it. Choose this company. they are people and pet friendly.

We purchased Healthy Paws for our kitten as soon as we got her at 11 weeks old. One month later she had a bad gastro virus that required hospitalization. It was scary, but our kitten is fine now. Healthy Paws handled the claim very quickly and without any hassle. So far, we're very satisfied with their service, and while we're hoping we won't need to make any more claims for many years, it's great to know that we're covered. Also, and this should come as no surprise, we're very glad we didn't wait until our kitten was older before buying insurance.

Our dog, Ziggy, began to have seizures. He was treated by a neurologist and every claim we submitted (with the exception of the doctor's visit) was paid at the requested 80% plan. I have submitted subsequent bills for prescription medications for Ziggy and all claims were processed within a day of submission and reimbursements were mailed out and received within a few days of submitting claims. Great company and great customer service!!

Healthy Paws has been amazing. We have submitted numerous claims this past year for our puppy Higgins who is now 1 year old - poor guy has had some back luck this past year. Thank goodness we got insurance!! The most recent claim was a big one - Higgins ate part of a toy and the squeaker part got lodged in his bowel. Immediate surgery was needed to remove the squeaker, then he spent 5 days in the doggy ICU, then loads of meds once he got home. All covered! Reasons why I love HP:1. Their website for submitting claims is extremely easy to use (just attach the pdf of the invoice and that's it - literally). 2. The response time for claims is very quick: we usually receive a response withing 48 hours, sometimes even quicker. We have never been asked to confirm additional information or had to contest anything. 3. The checks come in the mail within a few days of the claim being processed. 4. The entire process could not be easier. AND, the HP team sends nice emails checking on Higgins! We love Healthy Paws!!

I've used Embrace for years now and love it. I have 3 pugs, 2 with chronic illnesses and having insurance is a lifesaver. The staff is always helpful and reimbursement is very fast. Would strongly recommend signing your pet(s) up with Embrace.