Super Easy to Deal with and Quick to Reimburse!
Policy clearly outlined what is/isn’t covered. When we had questions, it was easy to ask via their chat function. Submitting the claim was quick and easy and we were reimbursed, as expected within 1 day (on a holiday nonetheless). I appreciate how easy they were to deal with, especially this being our first time submitting a claim and would recommend.
- INSURER:
Trupanion
- POSTED: 12/25/2022
- BY: Jillian
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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Horrible service, avoid at all costs
They raise their rates randomly by A LOT and act like it’s normal. They are also REALLY bad at their job. They have denied claims of mine for things they cover multiple times now leading me to have to appeal. My dog is young enough with no conditions so I’ve removed her and my other 2 cats from their plan. If I could take my older car off I would. I do not recommend them ever. They have an easy website and they seem good on paper. But they’re capitalist scum bags. They raise rates and have offered nothing better and actually they’ve gotten worse. Use literally any other pet insurance company. They will be worth it.
- INSURER:
Healthy Paws
- POSTED: 12/25/2022
- BY: Nietzsche
- BREED: American Shorthair
- AGE OF PET: 0 - 3
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Overall the service is great.
Overall the service is great. My only complaint is that it took 3 months to resolve my claim.
- INSURER:
Trupanion
- POSTED: 12/25/2022
- BY: Jodi
- BREED:
- AGE OF PET: 0 - 3
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It was very easy to sign up took a few minutes. I followed up with a phone call to a person named Paul who was also very helpful and polite.
It was very easy to sign up, took a few minutes. I followed up with a phone call to a person named Paul who was also very helpful and polite.
- INSURER:
Trupanion Canada
- POSTED: 12/25/2022
- BY: Dyala
- BREED: Morkie
- AGE OF PET: 0 - 3
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Thanks!
Everything is soooo easy, and customer service is great.
- INSURER:
Trupanion
- POSTED: 12/25/2022
- BY: Connor
- BREED:
- AGE OF PET: 0 - 3
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registration experience
very good experience with registration
- INSURER:
Trupanion Canada
- POSTED: 12/25/2022
- BY: Murray
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Good Pet Insurance co
It was easy to set up and reasonable
- INSURER:
Trupanion
- POSTED: 12/25/2022
- BY: Rose
- BREED: Shihpoo
- AGE OF PET: 0 - 3
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Great customer service
Matt was so informative and helpful
- INSURER:
Trupanion
- POSTED: 12/25/2022
- BY: Susan
- BREED: Himalayan
- AGE OF PET: 0 - 3
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ABSOLUTE WASTE OF MONEY
I WOULD GIVE ZERO OR LESS IF IT WAS AN OPTION. They do everything possible to get out of paying. I found out today, Christmas Eve they’re denying my ENTIRE CLAIM (my cat was attacked by another animal, his ear was badly bitten and part was torn off) because according to when they checked with my my vet he has a pre-existing condition of aggressiveness. Yes, towards my vet as he can’t stand going there. But please tell me how this is related to another animal ripping his ear off?!!!! Don’t waste your money. I should have been saving with every pay cheque and I would have more than enough money to cover it. Now here I am, the day before Christmas stuck with a huge bill I was expecting to have covered. THANK YOU FOR ABSOLUTELY NOTHING!!!!!!!!
- INSURER:
Trupanion Canada
- POSTED: 12/24/2022
- BY: Andrea
- BREED: American Domestic
- AGE OF PET: 0 - 3
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Tango’s claim
I have had Trupanion Insurance for approximately 20 years and I am so pleased at the ease of filing a claim. They are quick to communicate when other paperwork is needed, keep you updated all through the claims process, and always willing to help when you call on them. I always recommend Trupanion to anyone that ask me about pet insurance. We have THREE dogs under our current policy and Trupanion makes it so easy to provide them with excellent health care. Thank you Trupanion!
- INSURER:
Trupanion
- POSTED: 12/24/2022
- BY: Karen
- BREED: American Staffordshire Terrier
- AGE OF PET: 4 - 6
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