5
out of 5
Verified
Best pet Insurance, hands down!
I cannot say enough good things about Healthy Paws. We have had 3 French Bulldogs and knowing the issues they tend to have we were advised by our vet to get pet insurance. I cannot recall what initially made us choose Healthy Paws, but I am so glad we did! The submission process is simple, the reimbursement is quick and every employee we have ever dealt with has always been a pleasure. We have been through some rough times regarding health issues with our melonheads and Healthy Paws has always made things a bit easier and less stressful, knowing that we didn't have to worry about financial concerns when doing whatever was needed to care for our four legged sons. Our first major issue sold us for life with Healthy paws. Our first Frenchie, Rommel, was stricken with encephalitis when he was less than a year and a half old. He went from being a happy, healthy puppy to passing away in just two weeks. He was the love of our lives and as you can imagine, we were completely devastated. We were prepared to do whatever it took to save him, but it was not to be. We racked up about $15,000 in bills trying to save his life and at that point had not really needed to use our pet insurance so we were not sure what to expect. I submitted the bills to Healthy Paws and within a week or so we were reimbursed 90%, no hassles, no red tape, no run arounds. It really helped not having to deal with any insurance issues while struggling to accept our sweet boy was gone in the blink of an eye. I've heard horror stories from other friends with different pet insurance and couldn't imagine dealing with that on top of grieving as we were at the time. But that isn't even the part that really sold us! About a week after he passed, I finally got around to calling Healthy Paws to cancel his policy. I was literally fighting back tears as I advised them he was no longer with us. The person I spoke to was very empathetic and expressed their condolences. Several days later we received a card in the mail from Healthy Paws. It was a condolence card hand written by several employees expressing their sympathies for our loss. That pretty much tells you all you need to know about this company. It is not just a business, but also one staffed by people who really care, many pet owners as well. But the great experiences don't stop there. Over the years our other two Frenchies have had issues such as IVDD and breathing issues which have incurred other costly surgeries. Each time the experience has always been the same. Easy claim submissions, quick reimbursements and nothing but positive experiences with any employee we have ever had contact with. If you have a pet, you really should have pet insurance. If you want the best for not just your pet but also yourself, you need Healthy Paws!
- INSURER: Healthy Paws
- POSTED: 04/03/2022
- BY: Ken
- BREED: French Bulldog
- AGE OF PET: 7 - 10