Find and read reviews with confidence

I love this company. I have personally talked with the CEO, Rob, and he really cares about animals and his customers. The claim reimbursement is fast, customer service is friendly, and to make things even better--there is no cap of annual reimbursements (unlike all other pet insurance companies) and the premium does not go up much at all (about two dollars for me after one year) based on amount of claim reimbursement requests. As a law student, I need peace of mind that my sweet baby, Malachi, is taken care of to the best of my ability. What Healthy Paws does for me is allows me to pay a low monthly fee to guarantee I can afford treatment and not forgo treatment based on expenses. Even once I transition from law school to full-time employment, it is worth keeping this insurance. Thank you Rob for being the founder of such a wonderful company...Love my Healthy Paws team and service!

Claim process very easy. Spoke with Trupanion rep on the phone and he knowledgeable, helpful, and polite. The claim was paid within two weeks of submitting the same.I am an insurance agent and know the claims process can be difficult and frustrating. My experience with Trupanion was neither. Hope I do not have to make anymore claims, but am confident that Trupanion will be there for me and my dog if I do. Thank you!

Claim process very easy. Spoke with Trupanion rep on the phone and he knowledgeable, helpful, and polite. The claim was paid within two weeks of submitting the same.I am an insurance agent and know the claims process can be difficult and frustrating. My experience with Trupanion was neither. Hope I do not have to make anymore claims, but am confident that Trupanion will be there for me and my dog if I do. Thank you!

I am so pleased with the simple method I filed and received my first claim.

Recently posted this on my Facebook Page: Love being with http://petshealthplan.com/. Just got notified my claim for Luna's stitches got processed...only 1.5 week turn around & they are going to direct deposit in my account! Getting $104.74 back off of the $187.74 bill...would have been more, but we hadn't met the $100 deductible for the year yet. Crazy awesome customer service any time I've had to call and they give a multi-pet discount. Been with them for over 10 yrs back when they were the only pet insurer I could find...there's more out there now, but I haven't seen anything to entice me away from this company! UPDATE since post: The next day Hartville called us to make sure Luna was doing well & to let me know my claim was processed. They really have customer service down! Their website is recently updated where I can submit & view progress of my claim online! LOVE it! Thank you! Thank you!

Took my puppy to the ER twice in about two months. Filed both visits with Trupanion. I had a great experience with this entire process. I am so happy I signed up for insurance for my dog and I am grateful for the efficient and diligent work that was done by the employees of this company!

Took my puppy to the ER twice in about two months. Filed both visits with Trupanion. I had a great experience with this entire process. I am so happy I signed up for insurance for my dog and I am grateful for the efficient and diligent work that was done by the employees of this company!

My English bulldog recently tore her ACL. I called customer service to ask if the surgery was reimbursable and the rep was very friendly and helpful. My claim was paid in full, quickly with no hassle. With all the rehab and post op instructions, it's great to have one less thing to worry about. I highly recommend Nationwide pet insurance. It really couldn't be easier and gives me peace of mind when my dog is not well.

We changed pet health insurance companies in May, 2015. Our previous insurance did not include wellness. We switched for the wellness benefit because our dogs, although 8 and 12, are very healthy. We were very pleased at the reimbursement we got for their annual physicals and their heart worm medicines. There is no deductible or copay for wellness and the limits should get us through the remainder of the year. We could not be happier with our choice of insurance.

We continue to be amazed at the prompt response to our claims for our dog, Herman. I mention Trupanion at every opportunity as the best pet insurance on the market.