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Very responsive to claims, makes pet care affordable.

Wonderful service. Very timely.

Fantastic. I recommend them to anyone I meet who has a dog. Someone was nice enough to tell me about this company and how great they are so I just want to pass it on to others! A real blessing!

People I talked with were very nice and helpful, and the claims were processed very quickly.

I've had this insurance for a year and my experience is that TruPanion will look for any reason to not pay you. If there is lick staining near the problem area, Trupanion will say the underlying issue was per-existing. Don't consider this insurance unless you have a lawyer to make them pay! It took me months to get reimbursed last year for an absess. Even after the veterinarians tell the insurance company that it is not associated, they still don't pay. I finally got paid last November after involving several veterinarians. I did have a layer retained but didn't call him in yet. Good luck!

Response is super fast and explanation of denial or approval is ckear.

Everyone was helpful and the process went smooth.

We insured my labradoodle when he was a puppy worrying that he would eat something inedible or have an accident that needed surgery. We are so happy that we did. The premiums were very reasonable. During the 8 years, our doodle had some minor claims, but they were always paid. Sadly, our labradoodle passed away this month but had to take a battery of tests, ultrasound, blood, fecal... And sadly, he didn’t survive. Petsbest was there for us all the way. They paid our claims promptly and fairly Nothing will ever bring our Toby back but it was nice to know that Petsbest helped us out with the bills. They are truly the best pet insurance. We would highly recommend them.

The appeal process was easy to start.

Claims are easy and reimbursement is fast.