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I'm filling 100% protected, it is incredibly simple to submit a claim, the couple of times that I called the staff was very friendly. I'm very happy I was suggested to call ASPCA.Thanks a LOT!!!

In trying to get our 8 month old lab the surgery he needed for a CCL tear, EMBRACE refused to cover any operations. Even though we provided the puppy's medical history and a note from our vet saying this was the result of on accident that occurred during our coverage period. Apparently having several physicals where there are "no issues" with his knees/legs is not enough. In dealing with so called "Embracers", they also wouldn't accept anything from our old vet from before our coverage period. They seemed to go out of their way to call everything and anything a pre-existing condition. Do not waste your money. Unless you have a cat, then they will probably kill it.

My four month old puppy in his exuberance fell down the stairs and fractured his femur. Never expected something like this would ever happen and felt terrible.

My four month old puppy in his exuberance fell down the stairs and fractured his femur. Never expected something like this would ever happen and felt terrible.

I took a policy out on a puppy I had bought, in the process I decided to include my older dog(7 years old)the policy was in effect for 3-4 months and my older dog was diagnosed with kidney failure. Unfortunately Gracie only lasted about 3 weeks, Embraced covered and paid what they said they would, I have had 2 other ins. companies, ASPCA and Best Pet both companies paid a fraction what they were supposed to. I can't say enough about Embrace, losing a pal, best friend, at least there were no disputes as to what was covered and the amounts paid. I can't say enough good things about Embrace, thank you.

One of my dogs tore her ACL and I got the unfortunate news that surgery was the best option for her. As scared as I was I new it was the right thing to do for her. The fact that she has Healthy Paws coverage was a godsend so I could fully concentrate on her needs and her recovery. Plus they even checked in to see how she was doing - even my health insurance doesn't check in on me when I'm sick! I highly recommend Health Paws to anyone who truly cares for their pets health.

I've only had Petshealthcare for a few months but have already submitted 2 claims. I was very happy with how quickly the claims were processed

Every interaction I've had with Embrace customer service reps has been extremely pleasant, helpful and involved zero fuss. My first serious reliance on this insurance did take a bit of time to process, but with a follow up call it was taken care of right away. I received a check for the correct amount (less deductible and my percentage obligation) very shortly afterwards. With 4 aging fur kids, it provides extraordinary peace of mind to know I have Embrace insurance for whatever may arise. Wish I'd had it all along. To those considering ... do it. You'll be glad you did.

I was disappointed to see that you are only insures dollar for dollar with the amount you pay with well visits. It seems as though they take out andeductable as well so you could not use all your funds. It appears everything is well visit where there should be other categories, training should be different along with anal squeezing and other things. I found hardly anything falls under the major policy.Filing the claim was great once I found out my cell phone paper work didn't go through. The people whoo do the claims were friendly.

Just wanted to say THANK YOU for always being there when we really needed it. Choosing Healthy Paws insurance when we got our puppy about 6 years ago was one of the best decisions I have ever made. You make everything so simple and worry free. My family (and Lexi) appreciate that and I can not say enough great things about Healthy Paws and always tell anyone I know who gets a pet to check your website. Thanks again !!!