It have had nothing but experiences with Trupanion!
It have had nothing but experiences with Trupanion!
- INSURER:
Trupanion
- POSTED: 01/03/2023
- BY: Tia
- BREED: Sphynx
- AGE OF PET: 0 - 3
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We love Trupanion!!
We absolutely LOVE Trupanion!!! Weâve had animals of all kinds in the last 25 years, but never purchased pet insurance. Our sweet Shepsky rescue, Nala, has had a few issue in her first 2 years of life that we most definitely wouldnât have been able to afford if it werenât for Trupanion. We tell everyone we know to go with you guys. Thank you for such amazing customer service!!
- INSURER:
Trupanion
- POSTED: 01/03/2023
- BY: Gidget
- BREED:
- AGE OF PET: 0 - 3
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Kris was very helpful to me.
Kris was very helpful to me. She is very knowledgeable.
- INSURER:
Trupanion
- POSTED: 01/03/2023
- BY: Faith
- BREED: Maltipoo
- AGE OF PET: 0 - 3
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Not really happy with this decision
My bill wasn't paid. I thought insurance covers everything. I just got this dog, and this is the first time to the vet. My bill wasn't paid. How would you feel?
- INSURER:
Trupanion
- POSTED: 01/03/2023
- BY: Bob
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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claims experience
My claims were always processed in a very timely manner
- INSURER:
Trupanion
- POSTED: 01/03/2023
- BY: Tracy
- BREED:
- AGE OF PET: 0 - 3
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My puppy is new to this policy and we have not used it for any benefits.
My puppy is new to this policy and we have not used it for any benefits. The customer service is excellent. Very professional, explained policy benefits very clearly.
- INSURER:
Trupanion
- POSTED: 01/03/2023
- BY: Marsha
- BREED:
- AGE OF PET: 0 - 3
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Natalie answered all my questions and very knowledgeable.
Natalie answered all my questions and very knowledgeable.
- INSURER:
Trupanion
- POSTED: 01/03/2023
- BY: Geraldine
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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Best pet insurance
Because the staff at Trupanion are so helpful
- INSURER:
Trupanion Canada
- POSTED: 01/03/2023
- BY: Cheryl
- BREED: Cockapoo
- AGE OF PET: 0 - 3
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Outstanding customer care, Mallory was very helpful
Have yet to make a claim, but great experience with help from the contact center. Very short time to pickup call. Working with Mallory to resolve a mysterious missed payment issue (not a euphemism for me screwing up - the card on file has worked for Furkin, worked for everything else this month, nowhere near card limit). I never felt rushed; she worked with me to diagnose possible causes, we chose one option but since payments run nightly she committed to following up next day. Friendly, warm, interested in my pet, but also professional, efficient, knowing the limits of what she can and canât solve, and taking personal ownership of the outcome. Bonus: she let me know she stopped the call recording during discussion of credit card info. Outstanding customer care.
- INSURER:
Furkin
- POSTED: 01/03/2023
- BY: Jess
- BREED:
- AGE OF PET: 0 - 3
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Happy dog
One simple phone call, one simple form and the claim payment was directly deposit into my account. Couldn't have been easier.
- INSURER:
Trupanion
- POSTED: 01/03/2023
- BY: Terry
- BREED:
- AGE OF PET: 0 - 3
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