The woman that helped me was amazing.
The woman that helped me was amazing. As a previous Supervisor please give her a raise. Other representatives lately when I tried to refer a friend referred to our pets as property and made a connection to our pets and auto/insurance policies. My family owns a well known insurance company. I am disgusted. That is the only reason I would rate not referring trupanion. This kind woman did not do that. I would refer my friends to her. No one else.
- INSURER:
Trupanion Canada
- POSTED: 03/08/2017
- BY: Kristen
- BREED:
- AGE OF PET: Over 11 years
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The woman that helped me was amazing.
The woman that helped me was amazing. As a previous Supervisor please give her a raise. Other representatives lately when I tried to refer a friend referred to our pets as property and made a connection to our pets and auto/insurance policies. My family owns a well known insurance company. I am disgusted. That is the only reason I would rate not referring trupanion. This kind woman did not do that. I would refer my friends to her. No one else.
- INSURER:
Trupanion
- POSTED: 03/08/2017
- BY: Kristen
- BREED:
- AGE OF PET: Over 11 years
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Glad I made the investment in Healthy Paws
My cat Nikki had FORL and many her teeth were deteriorating as a result and she was in a lot of pain. Nikki had to have 8 teeth removed as a result of her disease and it was a pretty extensive surgery. I had purchased Healthy Paws Insurance a few years back hoping that I'd never have to use it. Many will say that Pet Insurance will be a waste of time and will not cover anything when the time comes that you need it. I had submitted the bill for the surgery to Healthy Paws. There was information they requested to validate Nikki's health and condition prior to the surgery. After this information was submitted, I heard back quickly that most of the expense of the surgery would be covered. I received a check shortly thereafter and they also followed up afterwards to check-in and see how Nikki was doing. Healthy Paws was professional, responsive and thoughtful about how they handled my situation and I would recommend them if you're considering making this investment for your pet.
- INSURER:
Healthy Paws
- POSTED: 03/06/2017
- BY: Karen
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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All Questions Were Answered By…
All questions were answered by the phone rep to my satisfaction.
- INSURER:
Pets Best
- POSTED: 03/06/2017
- BY: Karin
- BREED: Collie
- AGE OF PET:
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Horrible customer service
I am not able to access the on line system to check my claim despite being told that I have an account. Email to supervisor of claim rep from days ago has gone unanswered.
- INSURER:
Embrace
- POSTED: 03/01/2017
- BY: Noreen
- BREED: Pit Bull
- AGE OF PET: 7 - 10
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Embrace is pawsome!
I've had my Dalmatians insured through Embrace for 2.5 years. They are a great company! Easy to deal with, claims pay quickly, not a lot of paperwork, and it's great to be able to customize your plan and coverage to fit your budget. Couldn't ask for more.
- INSURER:
Embrace
- POSTED: 03/01/2017
- BY: Terry
- BREED: Dalmatian
- AGE OF PET: Over 11 years
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Great
I have embrace for like a year now and they are great... The answer my questions right away , they clam was perfect!!
- INSURER:
Embrace
- POSTED: 03/01/2017
- BY: Maria
- BREED: Old English Bulldogge
- AGE OF PET: 7 - 10
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It Was Very Easy To Submit, An…
It was very easy to submit, and the claim happened pretty fast from the start to my payment. The email with explanation was very straightforward. Overall, it was everything i had expected. Good experience
- INSURER:
Pets Best
- POSTED: 03/01/2017
- BY: Rebecca
- BREED: Pointer
- AGE OF PET: 0 - 3
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Wonderful Company to Do Bussiness With
Healthy Paws was the first insurance policy I have ever taken out for one of my pets. As a gift on my Golden’s third birthday I gave her the gift of this insurance. I never wanted to financially be in a position that I couldn’t give her the best medical care if she should ever need it. That day did eventually happen in her eighth year. She was diagnosed and died from a very rapid onset of lymphoma. The tests and medical bills were in the thousands of dollars. There are no cons for Healthy Paws only pros. The submission online of all her invoices to be reimbursed was easy to use. A confirmation came back within a couple of days. If only our human health insurance was so good. Payment was within a month. Not only was the business side totally efficient but the compassion side was too. The invoices summited showed she had died and shortly after that I received a beautiful card with notes from many on Healthy Paws staff. I dreaded having to call and cancel the insurance. To my surprise, and relief, an email came that stated a credit would appear and be prorated from my last payment. I never had to call.Looking back when I first started investigating pet Insurance one attraction to HP was it is a nonprofit. I liked that. The insurance calculator was easy to use and gave many choices for a policy. Bottom line is yes, I will definitely buy insurance from them again and have recommended this company to friends and coworkers. There are no second thoughts, this is a great company/foundation.
- INSURER:
Healthy Paws
- POSTED: 02/24/2017
- BY: Gail
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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My Experiences With Filing Cla…
My experiences with filing claims with Pets Best Insurance has always been very positive, and I highly recommend this plan to people.
- INSURER:
Pets Best
- POSTED: 02/24/2017
- BY: Cynthia
- BREED: Maltese
- AGE OF PET:
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