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Very easy to reach an actual person.

Very responsive and caring.

You have always paid claims in a very timely manner, which I really appreciate as my poor pup has leg injuries and needed/needs expensive surgery. I don't know what I would do without you! My fur baby is my best buddy!

Nationwide is hands down the best pet insurance company there is. We have used others in the past that didn't cover nearly as much and the claims process was not easy to navigate. Nationwide has helped us on so many levels weather it was putting enduring the long 9 month process of chemotherapy for our boxer with lymphoma or our now current issue with our rottweiler that has had a spinal stroke and can not walk. Our claims are generally processed within a weeks times which is huge when the emergency bills totaled over $6500.00 and when is all said and done out out of pocket cost was about $700.00 it takes such a huge weight off to know that you have that support financially when your baby gets sick and you can just focus on what really matters, getting your pup better. The customer service is top notch and they are great answering any questions you may have and are available every step of the way. Only company i would use for all our veterinary insurance needs. thank you nationwide you have literally been a life saver twice in our home. Sincerely The Dome Family.

I have been so happy with being able to send you my puppies bills along with the form you provide. You do all the work with figuring out deductibles, etc. Thanks

rated 9 for overall score cause it takes a bit to get reimbursed but that's okay

I've had my pet insurance for many years and have always been extremely satisfied with the service and product. If I had any complaints or concerns it would be that as my pets age our annual premium increases substantially. My older dog is not 13.5 and I've had to cancel his policy as it was too expensive. Also so many have multiple pets (I have 3) and it would be nice to see a multi-pet/policy discount.

After losing our 9 yr old Pointer in June, we got our Pointer puppy in August. Once getting home at 10 weeks, we had some some initial big challenges being exposed to Kennel Cough, and some other small challenges. Nationwide's team has given us great reason to be believers in their care and coverage. We appreciate all the guidance you provide, and the follow up. Thank you! We know our Puppy (and ourselves too) are in the best possible program of Insurance coverage! Thank you!

I am very satisfied w/ this insurance.

I love working with Nationwide. They are always very helpful when I have questions.