Find and read reviews with confidence

Our dog Igor required a extremely invasive surgery removing two feet of his intestine. Not everything went smooth,but seven weeks later we finally could removed his cone. Incredibly he's going great. Thanks to our Trupanion policy financial stress was greatly reduced. Every part of out claim was simple and timely and that's exactly what we needed.

The claims process is so simple, hassle free and very quick! If only human insurance was this easy and painless. Trupanion's staff is always very helpful and friendly. It is so refreshing to do business with such a great company.

Devin was quick to respond and taking care of what I needed.

I don't know what I'd do without our pet insurance. It's so comforting that I don't have to agonize about how much it will cost to keep my fur baby happy and healthy. Nationwide Pet Insurance is such a wonderful support for me. Claims are easy to file with an amazingly fast turnaround time. BEST choice for me and my little Sophie-girl!

We have used Healthy Paws for close to 4 years now since we have gotten our pup. Throughout the years we have had zero issues with claims and were always reimbursed in a timely manner. They were extremely helpful with processing a claim when our dog had a costly accident and we received our payment within 10 days of submission. They even contacted us two weeks later to make sure that our pup was doing well after his surgery. Highly recommend, will always use them in the future.

I’m so thankful that I got Nationwide coverage when I did. It has been a huge relief to be able to provide quality vet care to my dog. I have recommended this coverage to many others.

I used my Pets Best insurance for my boy Finnegan for the first time and talk about an easy, hassle-free transaction. I researched about 15 different pet insurance carriers and am so thankful that I chose Pets Best- they really are the BEST!!

I had an absolutely awful experience with this company. Just like most bad reviews of insurance companies, yes, this did center around a claim that was not paid out. I will not go over the exact details. But to summarize, my veterinarian took the time to write a full page letter stating that there was no way to test or diagnose my dog's ailment until he was 1 year or older. Therefore, there was no way to consider this a pre existing condition. There is a lot larger story to this. And while my goal at the time was just just meet my deductible for the year in case anything else happened, it came clear to me that any potential future submitted claims with this company would be a fight to get compensation. I decided to immediately cancel my plan, and look elsewhere for coverage. When I called to cancel my plan (there is no way to cancel plan through website), I was put on hold and transferred to a "specialist." I told her that I wanted to cancel my plan and had one question (it was in regards to timing of when plan coverage would end when I cancelled), Instead of cancelling plan, the lady pulled up my file and started arguing with my claim and what my veterinarian stated. She even had the audacity to say her vet told her something completely opposite. She went on to say that we wouldn't be covered on anything like this with another insurer (which is silly to say because of course we will not be. Since the ailment already happened, it is "pre-existing" and I know that those conditions are not covered, for obvious reasons). I let the lady go on, doing my best to not let my frustration get to me. When she said that she wanted to make sure "she" (referring to my dog) got the best coverage (my Dog's name is Roscoe), I corrected her, confirmed my coverage was cancelled and hung up the phone. If this is the way this company does business, NOBODY should give them theirs. I am more than happy to provide any more details on my terrible experience with Trupanion, whether that be sharing the email correspondence we've had, my vet's letter, etc. I just want people to know that they should look elsewhere to protect their furry loved ones.

Nationwide paid for everything that their website says they would. I had my recent first large claim so was apprehensive to see what would be covered. My dog was sedated for a dental cleaning and her annual visit. Everything was paid for. Additionally, she was found to have hip dyplasia. This imaging, as well as her new medications, have all been covered. Every time I have called Nationwide, their customer service has been excellent.

Everyone is so nice when you call! They mail out the refunds in a timely fashion. They ask questions and care about your pet. So far been very happy with this insurance company.