Insuring Tucker
I found Emily very knowledgeable and explained everything real clear. She put my mind at ease at the beginning. Enjoyed dealing with her.
- INSURER:
Trupanion Canada
- POSTED: 01/04/2023
- BY: Lloyd
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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Supportive Team, Always Willing to Help
I had a claim that was wrongly processed as a new condition and was encouraged by a Trupanion team member to have reviewed. I learned a lot as to how to better guide the administrative personnel at my vet to provide additional information that explained the claim and how to ensure that future ones better reflect the situation.
- INSURER:
Trupanion Canada
- POSTED: 01/04/2023
- BY: Lorraine
- BREED:
- AGE OF PET: 0 - 3
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Customer Service is wonderful
Customer Service is wonderful
- INSURER:
Trupanion
- POSTED: 01/04/2023
- BY: Yannairis
- BREED: French Bulldog
- AGE OF PET: 0 - 3
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Glad to have it!
Did have trouble submitting thru the app but once the claim was in, the experience was good.
- INSURER:
Trupanion
- POSTED: 01/04/2023
- BY: Kevyn
- BREED:
- AGE OF PET: 0 - 3
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Finally a helpful insurance company
Mallory was knowledgeable and really helpful. Answered all questions and helped to fully understand the coverage. Will be switching from my recent provider to your company.
- INSURER:
PHI Direct
- POSTED: 01/04/2023
- BY: Milan
- BREED:
- AGE OF PET: 0 - 3
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Excellent client service.
Excellent client service. I have yet to make a claim... However, the rep was well informed, assisted me in getting started on my multiple claims, and assired me that if I have any questions along the way,
I'm free to call the company 24/7! That's fantastic & compassionate service!
processed..... of course the bottomline will be how the claims are processed. (I was informed about deductibles so there will be no surprises.)
- INSURER:
Trupanion
- POSTED: 01/04/2023
- BY: Margie
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Trupanion Truth
The premium will never be increased throughout the policy period. Also, a deductible will not be required each year.
- INSURER:
Trupanion
- POSTED: 01/04/2023
- BY: Bonnie
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Excellent response and very knowledgeable.
Excellent response and very knowledgeable.
- INSURER:
Trupanion
- POSTED: 01/04/2023
- BY: Carole
- BREED: French Bulldog
- AGE OF PET: 4 - 6
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Reasonable (but not cheap) cost quick processing of claims.
Reasonable (but not cheap) cost, quick processing of claims. Coverage is pretty good.
- INSURER:
Trupanion Canada
- POSTED: 01/04/2023
- BY: Sharon
- BREED: Mixed breed
- AGE OF PET: 4 - 6
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