Your emails go to my junk mail so I was unaware of the 30 day waiting period.
Your emails go to my junk mail so I was unaware of the 30 day waiting period. I was 6 days short and wasn't covered. Then I was told by email that if the same problem occurred in the future it would not be covered because it's considered preexistente. So
Did you find this review helpful?
Yes
No
Your emails go to my junk mail so I was unaware of the 30 day waiting period.
Your emails go to my junk mail so I was unaware of the 30 day waiting period. I was 6 days short and wasn't covered. Then I was told by email that if the same problem occurred in the future it would not be covered because it's considered preexistente. So
- INSURER:
Trupanion
- POSTED: 04/24/2017
- BY: Noel
- BREED:
- AGE OF PET:
Did you find this review helpful?
Yes
No
I still hope this is resolved this is the fourth time going over the same information.
I still hope this is resolved this is the fourth time going over the same information. I representatives are all helpful
- INSURER:
Trupanion Canada
- POSTED: 04/24/2017
- BY: Joanne
- BREED: Mixed Breed Cat
- AGE OF PET:
Did you find this review helpful?
Yes
No
Everyone is always very kind and professional when I call on the phone.
Everyone is always very kind and professional when I call on the phone. It makes me feel that they care about myself and my companion animal. Thanks so much. Joyce
Did you find this review helpful?
Yes
No
I highly recommend Trupanion, because I truly feel they care about my cat and they ALWAYS listen to my questions/problems and resolve any issues fairly.
I highly recommend Trupanion, because I truly feel they care about my cat and they ALWAYS listen to my questions/problems and resolve any issues fairly. I recommend Trupanion for ALL pet owners! They truly are the companion to your companion!
- INSURER:
Trupanion Canada
- POSTED: 04/23/2017
- BY: Susan
- BREED: Mixed Breed Cat
- AGE OF PET:
Did you find this review helpful?
Yes
No
I highly recommend Trupanion, because I truly feel they care about my cat and they ALWAYS listen to my questions/problems and resolve any issues fairly.
I highly recommend Trupanion, because I truly feel they care about my cat and they ALWAYS listen to my questions/problems and resolve any issues fairly. I recommend Trupanion for ALL pet owners! They truly are the companion to your companion!
- INSURER:
Trupanion
- POSTED: 04/23/2017
- BY: Susan
- BREED: Mixed Breed Cat
- AGE OF PET:
Did you find this review helpful?
Yes
No
Everyone is always very kind and professional when I call on the phone.
Everyone is always very kind and professional when I call on the phone. It makes me feel that they care about myself and my companion animal. Thanks so much. Joyce
- INSURER:
Trupanion
- POSTED: 04/23/2017
- BY: Joyce
- BREED:
- AGE OF PET:
Did you find this review helpful?
Yes
No
Trupanion has been available for any concerns and promptly addressed everyissue.
Trupanion has been available for any concerns and promptly addressed every
issue.
- INSURER:
Trupanion
- POSTED: 04/21/2017
- BY: Diane
- BREED:
- AGE OF PET:
Did you find this review helpful?
Yes
No
I have been waiting for claims to be processed for a quite a while.
I have been waiting for claims to be processed for a quite a while. The communication between trupanion and me has been inconsistent. I have received emails for some claims but not for others. The process has been significantly more disjointed and long
- INSURER:
Trupanion Canada
- POSTED: 04/21/2017
- BY: Stephanie
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
I have been waiting for claims to be processed for a quite a while.
I have been waiting for claims to be processed for a quite a while. The communication between trupanion and me has been inconsistent. I have received emails for some claims but not for others. The process has been significantly more disjointed and long
- INSURER:
Trupanion
- POSTED: 04/21/2017
- BY: Stephanie
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No