Quick and Easy
Lemonade surprised me with reviewing, approving and paying out my claim within just a few days. I had a different experience in the past but they more than made up for it this time. Thanks!
- INSURER:
Lemonade
- POSTED: 01/02/2023
- BY: Erica
- BREED: American Pit Bull Terrier
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Easiest claim process
Being able to snap a picture of my invoice added to how simple it was to file a claim. My preventive claim was immediately approved and paid. I'm in awe.
- INSURER:
Lemonade
- POSTED: 01/02/2023
- BY: Francine
- BREED: Norwich Terrier
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Claim processing
Submitted a claim January 1, 2023 and it was reviewed and finalized within 12 hours for 90% of the invoice. I’ve had coverage on my dog for 11 years and love Trupanion. I would not have been able to afford some of the vet care and would have had to rehome or euthanize my dog. Trupanion has been a blessing and when I total up 11 years of premiums it is still less than what has been reimbursed. I’m happy to pay a little each month rather than thousands per treatment/injury.
- INSURER:
Trupanion Canada
- POSTED: 01/02/2023
- BY: Lorale
- BREED: Mixed Breed Large (Over 75lb)
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Special care for my beloved cat
I selected Trupanion based on a recommendation from his Vet. I am very pleased with how they care about my beloved cat Namath. Trupanion eases my emotions by paying the animal hospital directly, thus allowing me to put all my attention on my pet. Taking a cherished companion to the animal hospital is emotional enough let alone needing to submit claims to pet insurance companies. Trupanion works directly with Vets and animal hospitals easing that burden. Trupanion also pays 90% of the claim, which is phenomenal.
Thank you Trupanion for giving me piece of mind.
- INSURER:
Trupanion
- POSTED: 01/02/2023
- BY: Warren
- BREED: American Shorthair
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Ease of filing a claim
I neutered my dog Frankie and that afternoon I filed a claim and was finished within minutes. All you need is a copy of your receipt from the vet.
- INSURER:
Lemonade
- POSTED: 01/02/2023
- BY: Lisa
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Time Will Tell
I rescued a German Shepherd/mix after the 2022 September hurricane in P.R. She was 3 mo old. Bought the insurance, just like I would do for my “human family”.
No issues to date with the dog to the VET. Customer Service…helpful & friendly.
- INSURER:
MetLife
- POSTED: 01/02/2023
- BY: Charles
- BREED: Mixed Breed Large (Over 75lb)
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Professional
Followed up with me
Detailed explanation
Professional
Followed up with me
Detailed explanation
- INSURER:
Trupanion
- POSTED: 01/02/2023
- BY: Frances
- BREED: Golden Retriever
- AGE OF PET: 4 - 6
Did you find this review helpful?
Yes
No
Great customer service
Rep was very thorough with providing plan coverage information and verifying that I understood all aspects of the plan. She took the time to explain all my options (regarding deductible) and how that would affect the monthly charge for the policy. I initially had to call due to the breeder code expiring and she explained what I can do to waive the waiting period.
- INSURER:
Trupanion
- POSTED: 01/02/2023
- BY: Nancy
- BREED: Siberian
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Arthur and Valerie Faren for Whiskey
Representative was good and from his responses insurance seems good
- INSURER:
Trupanion
- POSTED: 01/02/2023
- BY: Valerie
- BREED: Mixed breed
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
