Thank you Healthy Paws!
I cannot express how incredibly grateful my family is to Healthy Paws. Our beloved dog needed multiple surgeries, and each time our insurance claims were quickly processed without question. The app makes it so easy to file claims and the turn around time to receive reimbursement was always within two weeks! Amazing! Having a loved pet needing medical care is very stressful, and we are appreciative of the fact that Healthy Paws made the financial stress basically nonexistent! Thank you, Healthy Paws!
- INSURER:
Healthy Paws
- POSTED: 02/06/2025
- BY: Jessica
- BREED: Australian Labradoodle
- AGE OF PET: 7 - 10
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Claim process easier than expected
This was the first time we submitted any claims for our dog and I was nervous about how much work it would require, how fast it would be reviewed, how much back and forth would occur and timeliness of payment. The portal made it really easy, I just scanned all documents, uploaded and within days had a response about what was included and what wasn't. There were no surprises, and the payment was issued.
- INSURER:
Pets Plus Us
- POSTED: 02/06/2025
- BY: Ann
- BREED: Labrador Retriever (Black)
- AGE OF PET: Over 11 years
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A huge scam and get ready for games
The amount of claims they pay adds up to less than 10% of the premium you pay each year. So why would anyone pay them all this money to still cover 90% of their own expenses and what have $600+ a year burning a hole in their pocket?
- INSURER:
Pets Best
- POSTED: 02/05/2025
- BY: Mike
- BREED: Husky
- AGE OF PET: 4 - 6
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Foxy is fine!!
My only complaint about my vet is that I was first in line at 9a.m. on the day of surgery. I traveled 50 miles to the clinic, as they only do that in Pensacola. I was advised that I would receive a call when Foxy goes into surgery. No time line was offered -- she went into surgery after 6pm!!! This is highly unacceptable, but Dr. Story is the 'only game in town ' as an opthomology vet.
- INSURER:
Pets Best
- POSTED: 02/05/2025
- BY: Arleen
- BREED: Dachshund
- AGE OF PET: 7 - 10
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Best Pet Insurance
Excellent service, claim filing is fast and easy on the app and I can always get answers to questions quickly. Payments are always accompanied with a breakdown that is easy to understand. Thanks PetsBest!
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Pets Best is amazing!
I recently lost my dog Olive unexpectedly during a procedure. It was heartbreaking. I was so distraught I could not bear to even call them to have Olive removed from my policy, and I kept procrastinating to avoid the pain, knowing there would be a premium due. However, Pets Best paid the final claim and sent me an email that they were so sorry to hear about Olive and removed her from the plan and updated the premium. They have been wonderful and empathetic. I highly recommend Pets Best.
- INSURER:
Pets Best
- POSTED: 02/05/2025
- BY: Jill
- BREED: Pug
- AGE OF PET: 7 - 10
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First time using pet insurance
Recently we got a new pup- Pets Best was recommended to us from a friend. We found the coverage that was perfect for us (to include coverage for some well visit needs as well), downloaded the ap, and found the entire process easy, transparent, and overall great! Reimbursement was quick, and seamless. Account linked for both monthly auto payments, but also auto reimbursement. Would absolutely recommend Pets Best.
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Started Off Great, Now a Complete Scam
We had embrace for years. We moved cities and they changed our premium by over $200. We have been previously approved for Physical Therapy for our dog with hip problems and they have now changed the policy so that you have to be in a building with a vet. They have done everything in their power to remove benefits, refuse claims and continue to increase the prices.
- INSURER:
Embrace
- POSTED: 02/05/2025
- BY: Patrick
- BREED: Other Mixed Breed
- AGE OF PET: Over 11 years
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Claim denied
The insurance company deemed Boo's condition was pre-existing, so they didn't help us at all.
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Pet's Best is THE BEST!!
"I am delighted with Pet's Best. I trust that claims will be paid, and they are. It is very easy to upload them online, and they let me know they received them and payment comes quickly. I have had many other plans but none were as easy and responsive as this company. Noi hidden fees or deductions.
- INSURER:
Pets Best
- VETERINARIAN:
california pet
- POSTED: 02/05/2025
- BY: Jodi
- BREED: Chihuahua (Short Coat)
- AGE OF PET: Over 11 years
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