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I'm just getting started with this whole pet insurance thing. One thing I'm not happy with is that annually, I'm paying more than the $500.00 limit thats given for the total coverage for my dog plus I have a $100.00 deductible for emergencies. If my dog would ever need life saving treatment, I'll probably have to pay for most of the medical care. I mean, if that's the case, what do I need you for? I don't know...I'll make my judgement of it all at the end of the first year.

Always fast, easy and reliable. I couldn't afford the medication for my dog's chronic illness without the help of Trupanion. It is a literal lifesaver.

Filing is easy. Reimbursement is quick. Customer service rep I spoke to was like talking to a family member. 10/10. Great experience. I’ll insure all my dogs through nationwide forever. I’ve recommended to many many people.

Always so easy to do.

Wasn’t sure how easy this process would be but it is very easy and staff are very helpful. Thank you

You are part of my beloved pets’ caregiving team. They are very important to my well-being. Thank you for helping to extend their lives.

After researching Pet Insurance companies and asking around to my friends, I decided on Healthy Paws Pet Insurance for my adopted rescue dog-Harry. Six months after adoption, when Harry was just under 2 years old, I went on a cruise. While at sea (with no wifi or internet), and Harry with a pet sitter, he ingested things he should not have while she was at work. After excessive vomiting and diarrhea, she contacted my daughter who rushed him to the vet, and then on to the vet hospital. After emergency surgery, the vet bills came to over $3,900.00. I got home from the cruise to these insurmountable bills. I contacted Healthy Paws immediately, first through my app, and then via email. They asked for copies of the bills and a history of his vet visits (have this at hand) which weren't many for Harry as I only had him a month. I spoke with their rep on the phone once and he was understanding and helpful in explaining my benefits. Within 7 business days, I received a check paying 80% of the vet bills (minus my deductible and the $40 initial vet visit which is not covered in your insurance). Thanks to the vet for saving Harry's life! Thanks to Healthy Paws for making it possible for me to be able to afford to save my dog's life! Betsy F.

I was pleasantly surprised by the ease of filing a claim and the no hassle return of funds. I enrolled in the Chase Direct Deposit and the funds came quickly and conveniently. In stressful times like now, I was beyond thankful to have Nationwide help us through to get Chico the care he needed.

I am so glad that I stick with Nationwide! They make is so easy to submit claims- they have really good relationships with my vets which gives me peace of mind that they believe when procedures are done they are necessary. This takes a lot of the stress off of pet parents who want the best for their animals. The claims were submitted easily and the response was AMAZINGLY FAST! Nationwide was very communicative throughout the process and I appreciated it! You have got a customer for good! And THANK YOU FOR checking up on us! It’s nice to know you are working with a company who CARES about your pets wellness from beginning to end!

Too much e-commerce. More calls, letters regarding claims and policy's coverages. General personal touch lacking.