My answers were not really addressed.
My answers were not really addressed. It didn’t feel like sincere customer service
- INSURER:
Trupanion
- POSTED: 04/14/2022
- BY:
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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My bill was $468.
My bill was $468.59, not covered $336, deductible $132, I received nothing. I pay into Joey's insurance every month. How you give nothing is crazy. I have not had a big bill like this ever. I was very surprised.
- INSURER:
Trupanion
- POSTED: 04/14/2022
- BY:
- BREED: Australian Labradoodle
- AGE OF PET: 0 - 3
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Very helpful and informative.
Very helpful and informative.
- INSURER:
Trupanion
- POSTED: 04/14/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Greater device quick responses people are very friendly and knowledgeable!
Greater device, quick responses, people are very friendly and knowledgeable!
- INSURER:
Trupanion
- POSTED: 04/14/2022
- BY:
- BREED: Miniature Schnauzer
- AGE OF PET: 7 - 10
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EASY PEASY!
honestly i ditched my first pet insurance because any time i submitted a claim- NOTHING WAS COVERED. they always found some reason or excuse and subsection of a rule for why (x) wasn’t covered or reimbursable. Lemonade makes it so easy to submit a claim with all of its documents and everything that said it would be covered (% of) in my plan WAS ACTUALLY REIMBURSABLE.
- INSURER:
Lemonade
- POSTED: 04/12/2022
- BY: k
- BREED: Mixed Breed Toy (up to 10 Lbs)
- AGE OF PET: 0 - 3
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Very easy and friendly service.
Very easy and friendly service.
- INSURER:
Trupanion
- POSTED: 04/12/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Rebecca got back to me right away.
Rebecca got back to me right away. I wasn’t expecting that but she was able to clarify the issue. I appreciated the response. This is why I’m a returning pet owner.
- INSURER:
Trupanion
- POSTED: 04/11/2022
- BY:
- BREED: Great Dane
- AGE OF PET: Over 11 years
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Great service, caring company!
When I submitted my claim, the Trupanion team stayed in touch and sent the reimbursement quickly. The process was easy and I am so glad I chose them to protect my beautiful Denver!
- INSURER:
Trupanion
- POSTED: 04/11/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Fair & Great Service!
I purchased preventative and other care coverage. The process for signing up, submitting claims, and receiving reimbursement are so easy! The claims adjusters offer a significant amount of customer support. In a consumer focused world, Lemonade shines — its product offerings and customer experience is top notch. I have peace of mind knowing Fitzgerald is covered but a company that truly cares!
- INSURER:
Lemonade
- POSTED: 04/10/2022
- BY: Michelle
- BREED: Mixed Breed Small (10-20 Lbs)
- AGE OF PET: 0 - 3
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