Very pleased and staff were friendly and welcoming.
Very pleased and staff were friendly and welcoming.
- INSURER:
Trupanion
- POSTED: 07/30/2021
- BY:
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Giving this score for my interaction/use of service thus far
Giving this score for my interaction/use of service thus far
- INSURER:
Trupanion
- POSTED: 07/30/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Amazingly easy, quick turnaround and so comforting to know they are there during an emergency visit! Cannot praise them enough!
thank you for making this so much easier in such a hard time! the quickness of the approval is outstanding, coverage up to 90% for the reasonable monthly amount we pay for our Bulldog, its just wonderful!
- INSURER:
Trupanion
- POSTED: 07/21/2021
- BY: Nancy
- BREED: Bulldog (English)
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Trupanion claims processing is easy
Very easy to submit a claim. Quick turn around time
- INSURER:
Trupanion
- POSTED: 07/21/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
All of my questions were answered.
All of my questions were answered. Kind and informative representative.
- INSURER:
Trupanion
- POSTED: 07/19/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Excellent customer care- exceptional.
Excellent customer care- exceptional.
- INSURER:
Trupanion
- POSTED: 07/19/2021
- BY:
- BREED: Labradoodle
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Whenever I call Trupanion I am impressed with the attentiveness and knowledge of the reps.
Whenever I call Trupanion, I am impressed with the attentiveness and knowledge of the reps.
- INSURER:
Trupanion
- POSTED: 07/19/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Go somewhere else
I have had a policy for over a year. Every claim has been denied. When I inquire as to why they reply that they needed more info and had contacted my vet NUMEROUS times with no result. My vet told me they had only one request when I first took out the policy but nothing since then. When I filled out a survey they asked about any concerns. I asked why they did not contact me if they had no success reaching my vet - no response. This is unacceptable. My claims are for meds that they say are covered, They also claim that only 10% of claims need more info from vet. I have wasted over $800. I wonder if they will contact me after this review?
- INSURER:
Pets Best
- POSTED: 07/18/2021
- BY: Nancy
- BREED: Bichon Frise
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Healthy Paws is a lifesaver
Great customer service and quick and easy claim processing. It was such a relief to make a decision based on what was best for my cat rather than what it might financially cost when an emergency happened. Would highly recommend Healthy Paws!
- INSURER:
Healthy Paws
- POSTED: 07/17/2021
- BY: Stephanie
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No