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Quick turnaround on claims submitted and have reimbursed me for the amount I expected

We have had coverage on our 2 Shelties for a few years now. Last year, our older girl became very sick. Best Pets came through paying up the the Plan max which was very helpful given the money we have had to pay out. During her recovery, a second diagnosis was made. This time it was terminal cancer. Best Pets did their part again. Again paying up to the plan max for this new diagnosis. In total, Best Pets processed over a dozen claims, each one handled very timely. Gabby is still with us and although we paid out thousands in the past year, we would have paid more. It was very helpful to have this insurance to help mitigate the costs.

Our dog (Shar Pei, aged 7) was diagnosed with a Mast Cell Tumor. We submitted the costs associated with his procedure to Trupanion for reimbursement. Within a week, Trupanion confirmed receipt of the reimbursement and was actively working with our animal hospital to obtain information to complete the reimbursement process. In less than one month following the procedure we received a reimbursement check in the mail. They made the process very easy and were incredibly efficient.

Our dog (Shar Pei, aged 7) was diagnosed with a Mast Cell Tumor. We submitted the costs associated with his procedure to Trupanion for reimbursement. Within a week, Trupanion confirmed receipt of the reimbursement and was actively working with our animal hospital to obtain information to complete the reimbursement process. In less than one month following the procedure we received a reimbursement check in the mail. They made the process very easy and were incredibly efficient.

The ASPA Insurance has been terrific and we recommend it to every pet owner we know. It's not only peace of mind for big emergencies, but the company gives great advice on health throughout the year.

Once again our claims for Teo and Tess were processed promptly, clearly explained, and checks arrived - all within about two weeks of claim. The adjuster even sorted out two for Teo - one his wellness, and the second for an ear infection discovered during the routine visit. We are very pleased with Embrace.

I have had an Embrace policy for my Lab, Tyson, since we brought him home 3 years ago. I have found the customer service to be terrific and easy to follow.

My cat, Rudy, has unfortunately had many different health issues throughout his 13 years. Vet bills in New Jersey are expensive and Petshealth has been great in processing and reimbursing those claims. While I prefer that Rudy stay healthy, I am glad I purchased insurance with Petshealth when I adopted Rudy as a kitten. I wish there wasn't a pre-existing clause (this is why I did not rate higher) but understand now that Petshealth has a plan with continuous coverage which was not available when Rudy qualified.

HAVE BEEN WITH HEALTHY PAWS JUST UNDER A YEAR. THEY GIVE EVERY EXCUSE NOT TO COVER YOUR DOGS HEALTH ISSUES. THEY HAV DECLINED EVERY CLAIM I HAVE SUBMITTED. THEIR REASON PREXISTING. EVEN WHEN IT'S NOT THEY STILL CLAIM IT IS. GRANTED MY DOG GIO (YORKIE) 8 YEARS OLD HAS HAD HIS ISSUES. HIS LAST ULTRASOUND WAS FINE THEY STILL HAD ISSUES. SPOKE WITH A TARA IN C/S. SHE CLAIMED MEDICINES THAT HAD BEEN GIVEN TO MY DOG IN THE PAST WAS NOT COVERED WHEN IT HAD BEEN. I JUST GIVE UP WITH WHAT THEY PROMISE. EXTREMELY DISAPPOINTED CUSTOMERS BEWARE OF THEIR FALSE PROMISES.

Embrace rocks so far! Unfortunatley 1 of our dog's started to have seizures and Embrace paid for all of testing and follow-up's, no questions asked... I just hope our premium's don't go up drastically because of this.. We will wait and see and post updates accordingly.. Michael