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I cancelled my insurance for my sweet dog,Mollie,because she unexpectedly passed away. Before the call ended, he said have a nice day. I realize he said that automatically, but please think before you speak. It hurt.

Trupanion has always been exceptionally timely with processing claims. However -- acknowledging that the highlighted turnaround time is 7-10 business days -- the first time we're experiencing the longer claim processing, despite our pets having multiple prior claims, is the time we're in the midst of an especially mysterious and expensive medical exploration; it is frustratingly unfortunate. Plus, the Vet has sent the claims multiple times and Trupanion did not receive a handful of them.

I cancelled my insurance for my sweet dog,Mollie,because she unexpectedly passed away. Before the call ended, he said have a nice day. I realize he said that automatically, but please think before you speak. It hurt.

If you have a pet, you should have Trupanion. Trupanion makes it possible to give your pet the best care without worrying about the cost.

If you have a pet, you should have Trupanion. Trupanion makes it possible to give your pet the best care without worrying about the cost.

I can't say enough good things about Healthy Paws. When you get a terrible diagnosis for your beloved pet (and even worse, when two of your pets get a terrible diagnosis within a year of each other) and you are just feeling completely shattered, you don't want to start calculating what you can actually afford in order to help them. You want to be able to pass your credit card over to the vet and say "Luckily we have pet insurance. What is the best medical route for our pet?" Healthy Paws makes it easy- it's easy to choose the level of insurance you want (calculating deductible vs premium levels), it's easy to submit a claim (super handy app on phone, usually I do it before I've even left the vet office) and it's easy to get your coverage payment. Their underwriters do a very reasonable job when it comes to pre-existing conditions. Their customer service people are pleasant and caring. (I just got a personal email from them asking how our dog was doing post surgery) I recommend Healthy Paws to all my friends and recommend getting it early on during your pet's life. You will not regret it.

Staff covering the phone service have been great and considerate. Great, Great, Great!!!!!!!!!

My last dog was our first experience with Trupanion and I have nothing but excellent feedback-

My last dog was our first experience with Trupanion and I have nothing but excellent feedback-

For the second time, Embrace has come through for me. Excellent relationship with the vet office and quick turnaround in reimbursement. Given all we owners go through when a fur friend is not well, getting reimbursed in a timely manner sure helps.