So far Trupanion representatives have been fantastic at answering any questions or concerns I've had.
So far Trupanion representatives have been fantastic at answering any questions or concerns I've had. The cost is equal to or less than competitors, but with way more value in the form of what's covered, especially additional things such as dental work coverage. They're accepting of owners providing their own documented core vaccines. I would 100% use Trupanion again for any future animals.
- INSURER:
Trupanion
- POSTED: 02/14/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Filing the claim was simple and I had an answer within 48 hours
Filing the claim was simple and I had an answer within 48 hours
- INSURER:
Trupanion
- POSTED: 02/11/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Good pet insurance for my new puppy!
I would have rated it higher if you offered preventive health care! I thought I had a special activate from the vet, but could not figure out how to do that.
- INSURER:
Trupanion
- POSTED: 02/11/2022
- BY:
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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Great service customer service; easy site!
The customer service rep was great!
- INSURER:
Trupanion
- POSTED: 02/11/2022
- BY:
- BREED: Oriental
- AGE OF PET: 7 - 10
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Overall a great experience with its flaws
Overall, Embrace has been amazing. It's on the higher end of premium costs compared to others, so with that, I expect higher service and they have definitely delivered on that. We have had a policy with them since 2019 and have only had 1 or 2 "issues" and it's really just been with the claims person who was handling our claim. I won't get into detail because I truly think it was her lack of effort, not the company as a whole.
Embrace makes it VERY easy to submit claims and they process them quickly. Like in less than 24 hours. This is new and improved but it matches the service I expect for my monthly premium cost. Their online portal is easy to use and overall we are happy with them! We get a discount for being USAA customers, so I would see if your current insurance plan has a deal with them as well!
- INSURER:
Embrace
- POSTED: 02/10/2022
- BY: Hanna
- BREED: Mixed Breed Toy (up to 10 Lbs)
- AGE OF PET: 7 - 10
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He was very understanding and answered all of my questions.
He was very understanding and answered all of my questions. Trupanion has been very supportive throughout my dog's health issues.
- INSURER:
Trupanion
- POSTED: 02/10/2022
- BY:
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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Answered all questions and was kind!
Answered all questions and was kind! Thanks for making the process easy!
- INSURER:
Trupanion
- POSTED: 02/09/2022
- BY:
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Tammy (I think was her name) was very helpful and knowledgeable to answer my questions.
Tammy (I think was her name) was very helpful and knowledgeable to answer my questions.
- INSURER:
Trupanion
- POSTED: 02/09/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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